Case Studies LF&E uses Paragon to meet the transport demands of heavily-regulated pharmaceutical and healthcare sectors

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	LF&E uses Paragon to meet the transport demands of heavily-regulated pharmaceutical and healthcare sectors

LF&E uses Paragon to meet the transport demands of heavily-regulated pharmaceutical and healthcare sectors

Technology Category	Functional Applications - Fleet Management Systems (FMS) Functional Applications - Remote Monitoring & Control Systems
Applicable Industries	Healthcare & Hospitals Pharmaceuticals
Applicable Functions	Logistics & Transportation Quality Assurance
Use Cases	Fleet Management Predictive Maintenance Track & Trace of Assets
Services	Software Design & Engineering Services System Integration
Challenge	LF&E Refrigerated Transport faced the challenge of ensuring timely and reliable deliveries of temperature-sensitive pharmaceutical and healthcare products. The company needed to maintain high service levels, meet stringent industry standards, and handle a variety of delivery requirements, including time-sensitive consignments and deliveries to vulnerable customers. Additionally, LF&E needed to optimize fleet utilization and improve customer communications while managing the complexities of delivering to multiple locations with varying requirements. Read More
About Customer	LF&E Refrigerated Transport is a UK-based temperature-controlled logistics specialist that delivers thousands of different products for major organizations in the pharmaceutical, medical, healthcare, and clinical trial sectors. The company is known for its flexible approach, handling refrigerated loads of all sizes with market-leading service level agreements for guaranteed same-day and next-day delivery. LF&E is committed to using advanced technology to meet industry standards such as GDP (Goods Distribution Practice) and GCP (Good Clinical Practice) to maintain competitive differentiation in its niche market. Read More
Solution	LF&E selected Paragon’s routing and scheduling software to streamline the creation of accurate daily transport plans, improve customer service, and maximize fleet utilization. The software helped LF&E achieve a first-time delivery rate of 98.9% for around 1500 consignments weekly. The flexibility of Paragon’s software allowed LF&E to factor in additional time for patient communications, product checks, and stock rotation on-site, ensuring all scheduled deliveries were completed each day. Additionally, LF&E used Paragon’s business modelling tool to demonstrate service levels to prospective customers and make informed decisions about new depot locations, ultimately identifying a potential 800-mile a day route saving for a new depot in Northampton. Read More Log in to view content
Contents

Technology Category

Functional Applications - Fleet Management Systems (FMS)

Functional Applications - Remote Monitoring & Control Systems

Applicable Industries

Healthcare & Hospitals

Pharmaceuticals

Applicable Functions

Logistics & Transportation

Quality Assurance

Use Cases

Fleet Management

Predictive Maintenance

Track & Trace of Assets

Services

Software Design & Engineering Services

System Integration

Challenge

LF&E Refrigerated Transport faced the challenge of ensuring timely and reliable deliveries of temperature-sensitive pharmaceutical and healthcare products. The company needed to maintain high service levels, meet stringent industry standards, and handle a variety of delivery requirements, including time-sensitive consignments and deliveries to vulnerable customers. Additionally, LF&E needed to optimize fleet utilization and improve customer communications while managing the complexities of delivering to multiple locations with varying requirements.

About Customer

LF&E Refrigerated Transport is a UK-based temperature-controlled logistics specialist that delivers thousands of different products for major organizations in the pharmaceutical, medical, healthcare, and clinical trial sectors. The company is known for its flexible approach, handling refrigerated loads of all sizes with market-leading service level agreements for guaranteed same-day and next-day delivery. LF&E is committed to using advanced technology to meet industry standards such as GDP (Goods Distribution Practice) and GCP (Good Clinical Practice) to maintain competitive differentiation in its niche market.

Solution

LF&E selected Paragon’s routing and scheduling software to streamline the creation of accurate daily transport plans, improve customer service, and maximize fleet utilization. The software helped LF&E achieve a first-time delivery rate of 98.9% for around 1500 consignments weekly. The flexibility of Paragon’s software allowed LF&E to factor in additional time for patient communications, product checks, and stock rotation on-site, ensuring all scheduled deliveries were completed each day. Additionally, LF&E used Paragon’s business modelling tool to demonstrate service levels to prospective customers and make informed decisions about new depot locations, ultimately identifying a potential 800-mile a day route saving for a new depot in Northampton.

Impact #1	Maximized fleet and driver usage while meeting customer service levels.
Impact #2	Improved customer communications with timely updates and notifications.
Impact #3	Enhanced business modelling capabilities based on real transport data.

Impact #1

Maximized fleet and driver usage while meeting customer service levels.

Impact #2

Improved customer communications with timely updates and notifications.

Impact #3

Enhanced business modelling capabilities based on real transport data.

Benefit #1	Achieved a first-time delivery success rate of 98.9%.
Benefit #2	Identified an 800-mile a day route saving for the new Northampton depot.

Benefit #1

Achieved a first-time delivery success rate of 98.9%.

Benefit #2

Identified an 800-mile a day route saving for the new Northampton depot.

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Overview

LF&E uses Paragon to meet the transport demands of heavily-regulated pharmaceutical and healthcare sectors

Operational Impact

Quantitative Benefit