DocuWare
Case Studies
Leverdy's Implementation of Document Management System
Overview
Leverdy's Implementation of Document Management SystemDocuWare |
Application Infrastructure & Middleware - Data Exchange & Integration | |
Retail | |
Business Operation | |
Inventory Management | |
System Integration | |
Operational Impact
The implementation of the document management system has greatly simplified the work of the 18 employees in the Customer Service department. | |
With the help of various search functions, they see the documents they need on the screen in seconds and can immediately provide customers with information by telephone. | |
A copy of a receipt can be forwarded from the archive to a customer by email with just a few clicks. | |
Quantitative Benefit
The company was able to significantly reduce the space required for documents that need to be retained. | |
A warehouse rented in the neighborhood was gradually dismantled, which also reduces the company's rental costs in the long term. | |