SweetProcess
Case Studies
Leveraging IoT for Knowledge Management: A Case Study of New Media Retailer
Overview
Leveraging IoT for Knowledge Management: A Case Study of New Media RetailerSweetProcess |
Networks & Connectivity - 5G Sensors - Temperature Sensors | |
Buildings E-Commerce | |
Quality Assurance Sales & Marketing | |
Inventory Management Time Sensitive Networking | |
System Integration Training | |
Operational Impact
The adoption of SweetProcess brought about significant operational improvements for New Media Retailer. The company was able to streamline its documentation process, ensuring that all employees had access to the most recent and relevant information. This not only improved communication within the company but also eliminated the knowledge gap between in-office and remote employees. The tool also facilitated quality assurance by providing a framework for consistent performance. Furthermore, by providing employees with a reference document, the company empowered them to perform their tasks more efficiently and independently. This freed up time for the company to focus on its core goal of helping small businesses succeed. With their business processes in great shape, New Media Retailer was able to expand its operations, launching a digital ads division, Socom Media, and adopting SweetProcess in this new venture. | |
Quantitative Benefit
The company was able to keep its documentation up-to-date and relevant, eliminating the need to start from scratch every week. | |
The knowledge gap between in-office and remote employees was effectively bridged. | |
The company was able to replicate good performance consistently, ensuring quality assurance. | |