CoConstruct Case Studies Leveraging IoT for Efficient Construction Management: A Case Study of Crownover Company

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	Leveraging IoT for Efficient Construction Management: A Case Study of Crownover Company CoConstruct

Leveraging IoT for Efficient Construction Management: A Case Study of Crownover Company

CoConstruct

Technology Category	Networks & Connectivity - 5G Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries	Cement Construction & Infrastructure
Use Cases	Construction Management Construction Site Monitoring
Services	System Integration
Challenge	Crownover Company, a custom home building company in Arkansas, was facing a significant challenge in managing communication with its clients. The company, led by Lyle Crownover, was dealing with a growing number of jumbled client text threads, making it difficult to keep track of project details and updates. With 12 clients and over 100 text threads, the situation was becoming chaotic and even causing technical issues with Lyle's iPhone. The company was also dealing with the added complexity of building homes for out-of-state clients, who relied solely on Lyle for updates. This communication challenge was not only causing operational inefficiencies but also straining client relationships. Read More
About Customer	Crownover Company, Inc., based in Mountain Home, Arkansas, is a custom home building company with a team of 12. The company has a rich history in the construction industry, with four generations of builders and almost 80 years of experience. Led by Lyle Crownover, the company is known for its commitment to quality craftsmanship, solid customer relationships, and a continuous drive to improve. Crownover Company builds 12 to 15 ultra-custom homes a year, many of which are for out-of-state clients. The company's favorite tool from CoConstruct is the job log. Read More
Solution	To address this challenge, Crownover Company turned to CoConstruct, a construction technology solution. CoConstruct's job log feature provided a centralized platform for all construction communications, replacing the jumbled text threads. The job log allowed clients to see daily updates from the jobsite, including work done and progress photos, keeping them up-to-date even if they were miles away. This solution was particularly beneficial for out-of-state clients, who could now easily track the progress of their homes. Additionally, the job log feature also helped the company save costs. In one instance, when a client claimed that Crownover's work had interfered with their septic system, costing them $10,000, Lyle was able to use the job log to prove that his crew had not interfered with the system, saving the company the claimed amount. Read More Log in to view content
Contents

Technology Category

Networks & Connectivity - 5G

Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Cement

Construction & Infrastructure

Use Cases

Construction Management

Construction Site Monitoring

Services

System Integration

Challenge

Crownover Company, a custom home building company in Arkansas, was facing a significant challenge in managing communication with its clients. The company, led by Lyle Crownover, was dealing with a growing number of jumbled client text threads, making it difficult to keep track of project details and updates. With 12 clients and over 100 text threads, the situation was becoming chaotic and even causing technical issues with Lyle's iPhone. The company was also dealing with the added complexity of building homes for out-of-state clients, who relied solely on Lyle for updates. This communication challenge was not only causing operational inefficiencies but also straining client relationships.

About Customer

Crownover Company, Inc., based in Mountain Home, Arkansas, is a custom home building company with a team of 12. The company has a rich history in the construction industry, with four generations of builders and almost 80 years of experience. Led by Lyle Crownover, the company is known for its commitment to quality craftsmanship, solid customer relationships, and a continuous drive to improve. Crownover Company builds 12 to 15 ultra-custom homes a year, many of which are for out-of-state clients. The company's favorite tool from CoConstruct is the job log.

Solution

To address this challenge, Crownover Company turned to CoConstruct, a construction technology solution. CoConstruct's job log feature provided a centralized platform for all construction communications, replacing the jumbled text threads. The job log allowed clients to see daily updates from the jobsite, including work done and progress photos, keeping them up-to-date even if they were miles away. This solution was particularly beneficial for out-of-state clients, who could now easily track the progress of their homes. Additionally, the job log feature also helped the company save costs. In one instance, when a client claimed that Crownover's work had interfered with their septic system, costing them $10,000, Lyle was able to use the job log to prove that his crew had not interfered with the system, saving the company the claimed amount.

Impact #1	The adoption of CoConstruct's job log has significantly improved Crownover Company's operational efficiency and client communication. The platform has streamlined the company's communication process, replacing chaotic text threads with a centralized hub. This has not only made it easier for Lyle and his team to manage project details and updates but also enhanced the client experience. Clients can now easily track the progress of their homes, regardless of their location, leading to increased client satisfaction. Moreover, the job log has also proven to be a valuable tool in dispute resolution, saving the company from potential financial losses. Overall, the use of CoConstruct has enabled Crownover Company to improve its communication processes, save time, and reduce costs.

Impact #1

The adoption of CoConstruct's job log has significantly improved Crownover Company's operational efficiency and client communication. The platform has streamlined the company's communication process, replacing chaotic text threads with a centralized hub. This has not only made it easier for Lyle and his team to manage project details and updates but also enhanced the client experience. Clients can now easily track the progress of their homes, regardless of their location, leading to increased client satisfaction. Moreover, the job log has also proven to be a valuable tool in dispute resolution, saving the company from potential financial losses. Overall, the use of CoConstruct has enabled Crownover Company to improve its communication processes, save time, and reduce costs.

Benefit #1	Saved $10,000 on a single project by using CoConstruct's job log to prove non-interference with a client's septic system.
Benefit #2	Managed communication with 12 clients more efficiently, replacing over 100 text threads with a single platform.
Benefit #3	Improved client engagement and satisfaction by providing daily updates on the jobsite.

Benefit #1

Saved $10,000 on a single project by using CoConstruct's job log to prove non-interference with a client's septic system.

Benefit #2

Managed communication with 12 clients more efficiently, replacing over 100 text threads with a single platform.

Benefit #3

Improved client engagement and satisfaction by providing daily updates on the jobsite.

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Overview

Leveraging IoT for Efficient Construction Management: A Case Study of Crownover Company

Operational Impact

Quantitative Benefit