AppFolio Case Studies Leveraging AppFolio Property Manager PLUS for Growth: A Case Study on Sundance Property Management

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	Leveraging AppFolio Property Manager PLUS for Growth: A Case Study on Sundance Property Management AppFolio

Leveraging AppFolio Property Manager PLUS for Growth: A Case Study on Sundance Property Management

AppFolio

Applicable Industries	Buildings Education
Applicable Functions	Facility Management Maintenance
Use Cases	Inventory Management Time Sensitive Networking
Services	Training
Challenge	Sundance Property Management, established in 1993, manages properties across four states including Ohio, Indiana, Kentucky, and South Carolina. Their portfolio includes single and multifamily residential, and student housing. However, in 2013, after acquiring a large group of multifamily properties, they found that they had outgrown their previous software, Skyline. The software was not cloud-based and lacked the ability to quickly run reports. Every process was manual, requiring the vice president of finance, Michelle Flores, to work three weekends a month to get everything accomplished. The company was at a point where they would have had to cap their growth and decline new business, as they couldn't manage it with their existing software. Read More
About Customer	Sundance Property Management, LLC, founded in 1993, is a property management company that has expanded to include properties in four states including Ohio, Indiana, Kentucky, and South Carolina. They manage a residential portfolio that includes single and multifamily residential, and student housing. Michelle Flores, who has been with Sundance since 2007, works as the vice president of finance at their corporate office in Cincinnati, OH. The company has a goal to manage more than 6,000 units by the end of the year. Read More
Solution	In 2015, Sundance Property Management decided to switch to AppFolio Property Manager PLUS. This software provided them with the tools they needed to automate their manual processes, allowing them to focus on the growth and success of their business. One of the key processes they streamlined with AppFolio was the leasing flow. The software made it easy to post vacancies online and manage the application process. The entire move-in process could be completed with efficiency, which was beneficial for the company's bottom line. Additionally, AppFolio's Performance Insights allowed them to easily compare the performance of their properties and actuals to budget. This feature enabled them to quickly identify which properties were out of budget and where their teams were underperforming. The software also helped them to differentiate themselves in the market, as many owners and management companies were still using old school methods of property management. Read More Log in to view content
Contents

Applicable Industries

Buildings

Education

Applicable Functions

Facility Management

Maintenance

Use Cases

Inventory Management

Time Sensitive Networking

Services

Training

Challenge

Sundance Property Management, established in 1993, manages properties across four states including Ohio, Indiana, Kentucky, and South Carolina. Their portfolio includes single and multifamily residential, and student housing. However, in 2013, after acquiring a large group of multifamily properties, they found that they had outgrown their previous software, Skyline. The software was not cloud-based and lacked the ability to quickly run reports. Every process was manual, requiring the vice president of finance, Michelle Flores, to work three weekends a month to get everything accomplished. The company was at a point where they would have had to cap their growth and decline new business, as they couldn't manage it with their existing software.

About Customer

Sundance Property Management, LLC, founded in 1993, is a property management company that has expanded to include properties in four states including Ohio, Indiana, Kentucky, and South Carolina. They manage a residential portfolio that includes single and multifamily residential, and student housing. Michelle Flores, who has been with Sundance since 2007, works as the vice president of finance at their corporate office in Cincinnati, OH. The company has a goal to manage more than 6,000 units by the end of the year.

Solution

In 2015, Sundance Property Management decided to switch to AppFolio Property Manager PLUS. This software provided them with the tools they needed to automate their manual processes, allowing them to focus on the growth and success of their business. One of the key processes they streamlined with AppFolio was the leasing flow. The software made it easy to post vacancies online and manage the application process. The entire move-in process could be completed with efficiency, which was beneficial for the company's bottom line. Additionally, AppFolio's Performance Insights allowed them to easily compare the performance of their properties and actuals to budget. This feature enabled them to quickly identify which properties were out of budget and where their teams were underperforming. The software also helped them to differentiate themselves in the market, as many owners and management companies were still using old school methods of property management.

Impact #1	The switch to AppFolio Property Manager PLUS has transformed Sundance Property Management's operations. The software has not only automated their manual processes but also streamlined their leasing flow, making it easier and more efficient. The company has been able to expand into new regions and manage more units without having to increase their workload significantly. The software's modern, innovative technology has given them a competitive edge in the market, making everything easier for their customers and managers. The company has also benefited from AppFolio's training and support, with new staff being trained through the Help Center and support requests being resolved quickly. The software's consistent improvement and development have been a positive experience for the company, allowing them to explore new revenue streams and run an efficient business.

Impact #1

The switch to AppFolio Property Manager PLUS has transformed Sundance Property Management's operations. The software has not only automated their manual processes but also streamlined their leasing flow, making it easier and more efficient. The company has been able to expand into new regions and manage more units without having to increase their workload significantly. The software's modern, innovative technology has given them a competitive edge in the market, making everything easier for their customers and managers. The company has also benefited from AppFolio's training and support, with new staff being trained through the Help Center and support requests being resolved quickly. The software's consistent improvement and development have been a positive experience for the company, allowing them to explore new revenue streams and run an efficient business.

Benefit #1	Managed to process over 8,000 online applications
Benefit #2	Able to manage over 5,000 units
Benefit #3	Able to quickly run reports and compare property performances

Benefit #1

Managed to process over 8,000 online applications

Benefit #2

Able to manage over 5,000 units

Benefit #3

Able to quickly run reports and compare property performances

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Overview

Leveraging AppFolio Property Manager PLUS for Growth: A Case Study on Sundance Property Management

Operational Impact

Quantitative Benefit