AppFolio Case Studies Leveraging AppFolio for Efficient Property Management: A Case Study on 2B Living

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	Leveraging AppFolio for Efficient Property Management: A Case Study on 2B Living AppFolio

Leveraging AppFolio for Efficient Property Management: A Case Study on 2B Living

AppFolio

Applicable Industries	Buildings
Challenge	2B Living, a property management company based in San Carlos, California, was facing challenges in managing and scaling their business due to rapid growth and a dispersed workforce. The company oversees a diverse portfolio of over 200 multifamily properties and approximately 1,300 units throughout the Bay Area. Prior to implementing AppFolio Property Manager PLUS, the team relied heavily on traditional methods of data management such as paper and spreadsheets, and manually inputting information. This process was not only time-consuming but also prone to errors, making it difficult for the directors to effectively manage the business. Read More
About Customer	2B Living is a property management company headquartered in San Carlos, California. Established in 2011, the company manages a diverse portfolio that includes single-family residential, multifamily residential, and commercial properties. The portfolio comprises over 200 multifamily properties and approximately 1,300 units throughout the Bay Area of California. The company has experienced rapid growth and has a workforce spread out across various locations. 2B Living is committed to leveraging technology to improve its operations and provide better services to its residents. Read More
Solution	To address these challenges, 2B Living adopted AppFolio Property Manager PLUS in 2014. This platform helped the company automate and organize their data in one place, enabling leaders to quickly identify opportunities and make better decisions about managing their teams. The use of AppFolio Property Manager PLUS also provided their residents with the cutting-edge technology they desired. Moreover, it freed up time for property managers, allowing them to focus more on creating great customer experiences. Since partnering with AppFolio, 2B Living has experienced significant growth, demonstrating the effectiveness of the solution. Read More Log in to view content
Contents

Applicable Industries

Buildings

Challenge

2B Living, a property management company based in San Carlos, California, was facing challenges in managing and scaling their business due to rapid growth and a dispersed workforce. The company oversees a diverse portfolio of over 200 multifamily properties and approximately 1,300 units throughout the Bay Area. Prior to implementing AppFolio Property Manager PLUS, the team relied heavily on traditional methods of data management such as paper and spreadsheets, and manually inputting information. This process was not only time-consuming but also prone to errors, making it difficult for the directors to effectively manage the business.

About Customer

2B Living is a property management company headquartered in San Carlos, California. Established in 2011, the company manages a diverse portfolio that includes single-family residential, multifamily residential, and commercial properties. The portfolio comprises over 200 multifamily properties and approximately 1,300 units throughout the Bay Area of California. The company has experienced rapid growth and has a workforce spread out across various locations. 2B Living is committed to leveraging technology to improve its operations and provide better services to its residents.

Solution

To address these challenges, 2B Living adopted AppFolio Property Manager PLUS in 2014. This platform helped the company automate and organize their data in one place, enabling leaders to quickly identify opportunities and make better decisions about managing their teams. The use of AppFolio Property Manager PLUS also provided their residents with the cutting-edge technology they desired. Moreover, it freed up time for property managers, allowing them to focus more on creating great customer experiences. Since partnering with AppFolio, 2B Living has experienced significant growth, demonstrating the effectiveness of the solution.

Impact #1	The implementation of AppFolio Property Manager PLUS has brought about significant operational improvements for 2B Living. The automation and organization of data in one place have streamlined the decision-making process, enabling leaders to quickly identify opportunities. The platform has also reduced the time spent on manual data entry, minimizing errors and freeing up time for property managers to focus on enhancing customer experiences. Furthermore, the adoption of cutting-edge technology has not only met the desires of their residents but also positioned 2B Living as a forward-thinking property management company.

Impact #1

The implementation of AppFolio Property Manager PLUS has brought about significant operational improvements for 2B Living. The automation and organization of data in one place have streamlined the decision-making process, enabling leaders to quickly identify opportunities. The platform has also reduced the time spent on manual data entry, minimizing errors and freeing up time for property managers to focus on enhancing customer experiences. Furthermore, the adoption of cutting-edge technology has not only met the desires of their residents but also positioned 2B Living as a forward-thinking property management company.

Benefit #1	Since implementing AppFolio Property Manager PLUS, 2B Living has seen a growth of over 900 units.
Benefit #2	The use of AppFolio has resulted in 80% of payments being made online.
Benefit #3	AppFolio has facilitated the signing of over 920 leases online.

Benefit #1

Since implementing AppFolio Property Manager PLUS, 2B Living has seen a growth of over 900 units.

Benefit #2

The use of AppFolio has resulted in 80% of payments being made online.

Benefit #3

AppFolio has facilitated the signing of over 920 leases online.

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Overview

Leveraging AppFolio for Efficient Property Management: A Case Study on 2B Living

Operational Impact

Quantitative Benefit