Vonage
Case Studies
LegalPlace Provides Customer Support to Entrepreneurs Powered by Vonage
Overview
LegalPlace Provides Customer Support to Entrepreneurs Powered by VonageVonage |
Application Infrastructure & Middleware - API Integration & Management | |
Professional Service | |
Sales & Marketing | |
System Integration | |
Operational Impact
The LegalPlace sales team can now handle the volume of calls more efficiently. | |
The time to first contact has been cut by over 50%. | |
The VCC solution automatically routes calls to the right team and person, enhancing customer success. | |
Quantitative Benefit
Cut time to first contact by 50% | |
Increased efficiency for sales team | |