NETSCOUT Case Studies Leading Pharma’s Open Compute Initiative Leads to Software-Based Service Assurance Solution

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	Leading Pharma’s Open Compute Initiative Leads to Software-Based Service Assurance Solution NETSCOUT

Leading Pharma’s Open Compute Initiative Leads to Software-Based Service Assurance Solution

NETSCOUT

Technology Category	Platform as a Service (PaaS) - Connectivity Platforms Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries	Healthcare & Hospitals Pharmaceuticals
Applicable Functions	Discrete Manufacturing Logistics & Transportation
Use Cases	Predictive Maintenance Supply Chain Visibility
Services	Software Design & Engineering Services System Integration
Challenge	The pharmaceutical company was undergoing a strategic transition towards prioritizing the deployment of open compute platforms. The Network Infrastructure team found the open compute approach appealing due to increased flexibility and reduced capital expenditures (CAPEX) and operating expenses (OPEX). However, they were also scrutinizing their investment in the packet broker hardware appliances deployed at the primary data center. The team found the packet broker appliances were costly to update, with additional hardware-based packet blades required for some new features, at additional CAPEX and OPEX. The team needed a seamless transition from the legacy network monitoring solution to their preferred open compute platform. Read More
About Customer	The customer is a leading pharmaceutical company that provides wide-ranging health and pharmacy benefits management services that support both government and commercial insurance programs. The company’s prescription management program enables customers to save money on their scripts, providing access to wide-ranging healthcare solutions, including critical high-end and cancer care drugs. With tens of millions of members depending on this pharma’s 20,000+ employees to supply more than 1 billion prescriptions annually, downtime is simply not an option for this organization! The pharma’s Network Infrastructure team manages the company’s multi-facility data center environment. The primary data center serves a crucial business function in managing network traffic performance required by internal users, as well as 30+ remote distribution center sites and several new business units established via acquisition. Read More
Solution	The pharmaceutical company chose to implement the nGeniusONE Service Assurance platform, with multiple COTS InfiniStreamNG® (ISNG) platforms and COTS nGenius 5000 series packet flow switches providing the solution’s smart data core. The nGeniusONE solution leverages NETSCOUT’s patented Adaptive Service Intelligence™ (ASI) technology, which converts network traffic into highly structured smart data at the collection point. The COTS packet flow switch architecture provides the Network Infrastructure team with strategic packet visibility that scales and operates dynamically, enabling pervasive visibility through the use of COTS ISNG platforms. The pharma is also using the nGenius Packet Flow Systems Fabric Manager to configure, deploy, and troubleshoot the COTS nGenius 5000 series packet flow switch network. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Connectivity Platforms

Platform as a Service (PaaS) - Data Management Platforms

Applicable Industries

Healthcare & Hospitals

Pharmaceuticals

Applicable Functions

Discrete Manufacturing

Logistics & Transportation

Use Cases

Predictive Maintenance

Supply Chain Visibility

Services

Software Design & Engineering Services

System Integration

Challenge

The pharmaceutical company was undergoing a strategic transition towards prioritizing the deployment of open compute platforms. The Network Infrastructure team found the open compute approach appealing due to increased flexibility and reduced capital expenditures (CAPEX) and operating expenses (OPEX). However, they were also scrutinizing their investment in the packet broker hardware appliances deployed at the primary data center. The team found the packet broker appliances were costly to update, with additional hardware-based packet blades required for some new features, at additional CAPEX and OPEX. The team needed a seamless transition from the legacy network monitoring solution to their preferred open compute platform.

About Customer

The customer is a leading pharmaceutical company that provides wide-ranging health and pharmacy benefits management services that support both government and commercial insurance programs. The company’s prescription management program enables customers to save money on their scripts, providing access to wide-ranging healthcare solutions, including critical high-end and cancer care drugs. With tens of millions of members depending on this pharma’s 20,000+ employees to supply more than 1 billion prescriptions annually, downtime is simply not an option for this organization! The pharma’s Network Infrastructure team manages the company’s multi-facility data center environment. The primary data center serves a crucial business function in managing network traffic performance required by internal users, as well as 30+ remote distribution center sites and several new business units established via acquisition.

Solution

The pharmaceutical company chose to implement the nGeniusONE Service Assurance platform, with multiple COTS InfiniStreamNG® (ISNG) platforms and COTS nGenius 5000 series packet flow switches providing the solution’s smart data core. The nGeniusONE solution leverages NETSCOUT’s patented Adaptive Service Intelligence™ (ASI) technology, which converts network traffic into highly structured smart data at the collection point. The COTS packet flow switch architecture provides the Network Infrastructure team with strategic packet visibility that scales and operates dynamically, enabling pervasive visibility through the use of COTS ISNG platforms. The pharma is also using the nGenius Packet Flow Systems Fabric Manager to configure, deploy, and troubleshoot the COTS nGenius 5000 series packet flow switch network.

Impact #1	The Network Infrastructure team quickly recognized the superior performance of the next-generation nGeniusONE platform with COTS ISNG and packet flow switch technology leveraging real-time ASI-derived smart data.
Impact #2	The next-generation NETSCOUT solution has improved IT’s ability to visualize performance of critical business services operating within the data center and at 30+ remote distribution centers and business units.
Impact #3	The Network Infrastructure team is also taking advantage of NETSCOUT’s abilities to offer packet flow switch solutions in a COTS form factor. The Network Infrastructure team now benefits by using a software platform that easily scales on demand to support their requirements.

Impact #1

The Network Infrastructure team quickly recognized the superior performance of the next-generation nGeniusONE platform with COTS ISNG and packet flow switch technology leveraging real-time ASI-derived smart data.

Impact #2

The next-generation NETSCOUT solution has improved IT’s ability to visualize performance of critical business services operating within the data center and at 30+ remote distribution centers and business units.

Impact #3

The Network Infrastructure team is also taking advantage of NETSCOUT’s abilities to offer packet flow switch solutions in a COTS form factor. The Network Infrastructure team now benefits by using a software platform that easily scales on demand to support their requirements.

Benefit #1	The COTS ISNG smart data platform outperformed a competitor’s traditional hardware appliance technology by a 4-to-1 ratio, even ranging as high as 6-to-1 during the technical assessment!

Benefit #1

The COTS ISNG smart data platform outperformed a competitor’s traditional hardware appliance technology by a 4-to-1 ratio, even ranging as high as 6-to-1 during the technical assessment!

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Overview

Leading Pharma’s Open Compute Initiative Leads to Software-Based Service Assurance Solution

Operational Impact

Quantitative Benefit