LivePerson
Case Studies
Leading online retailer of skateboards dramatically increases sales conversions with live chat
Overview
Leading online retailer of skateboards dramatically increases sales conversions with live chatLivePerson |
Application Infrastructure & Middleware - API Integration & Management | |
Retail | |
Sales & Marketing | |
Software Design & Engineering Services | |
Operational Impact
By migrating customer inquiries to live chat, Warehouse Skateboards significantly lowered its toll free costs. | |
The company was able to enhance all of its conversion paths based on how real visitors interact with the site. | |
They improved their content, making it easier for parents to buy the skateboards and accessories their children will love. | |
Quantitative Benefit
The company is converting an additional one percent of all visitors, which brings them $50,000 in revenue for one seat of the software. | |