IBM
Case Studies
Leading communications company Launching revenue-driving products 70 percent faster with IBM and Oracle
Overview
Leading communications company Launching revenue-driving products 70 percent faster with IBM and OracleIBM |
Application Infrastructure & Middleware - API Integration & Management | |
Telecommunications | |
Business Operation Sales & Marketing | |
Operational Impact
The company is achieving its aim of bringing revenue-driving products to market rapidly, encouraging customer loyalty, creating valuable upselling opportunities and driving up ARPU. | |
The company is already using its increased agility to launch innovative products ahead of its competitors. | |
With greater integration throughout the order lifecycle, the leading communications company is improving the accuracy of order fulfillment and driving greater customer satisfaction. | |
Quantitative Benefit
Shortens time-to-market for new products by 70 percent | |
Boost NPS by five points | |