Case Studies Leading Australian logistics company reduces time spent reporting from 20 hours to 20 minutes

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	Leading Australian logistics company reduces time spent reporting from 20 hours to 20 minutes

Leading Australian logistics company reduces time spent reporting from 20 hours to 20 minutes

Technology Category	Analytics & Modeling - Predictive Analytics Analytics & Modeling - Real Time Analytics
Applicable Industries	Transportation
Applicable Functions	Business Operation Quality Assurance
Use Cases	Real-Time Location System (RTLS)
Services	Software Design & Engineering Services System Integration
Challenge	Tasrail, a leading logistics company in Australia, faced a significant challenge in managing its monthly operational performance reviews with customers. The company was responsible for transporting over three million tons of goods annually across the Tasmanian region. To ensure timely delivery and adherence to key performance indicators (KPIs), Tasrail conducted monthly reviews with its customers. However, the process of writing static reports for these reviews was extremely time-consuming, taking up to 20 hours each month. This not only made the task difficult to scale but also hindered the company's ability to provide timely insights and data to its customers. Tasrail needed a solution that could reduce the time spent on reporting while making data and insights easily accessible, all without increasing headcount. Read More
About Customer	Tasrail is a prominent logistics company based in Australia, responsible for operating rail networks across the Tasmanian region. The company plays a crucial role in the transportation of goods, moving over three million tons of freight annually. Tasrail's operations are vital for various industries that rely on efficient and timely delivery of goods. The company is committed to maintaining high standards of service, ensuring that goods are delivered on time and that key performance indicators (KPIs) are met. To achieve this, Tasrail conducts monthly reviews of its operational performance with customers, providing detailed reports and insights. However, the traditional method of generating these reports was time-consuming and challenging to scale, prompting the need for a more efficient solution. Read More
Solution	To address the challenge of time-consuming reporting, Tasrail implemented Narratives for Power BI. This innovative solution transforms Power BI data into dynamically generated stories that identify and explain key insights. These stories cover various aspects such as factors influencing transit time, trends impacting freight costs, and metrics on capacity utilization. For instance, the system was able to highlight an unusual drop in freight volume for a specific commodity, an insight that would have taken days to uncover manually. By leveraging Narratives for Power BI, Tasrail can now understand drivers of performance at any time of the day, allowing both the company and its customers to react to critical information in real-time. This eliminates the need to wait for month-end reports that require extensive interpretation. Additionally, the team at Tasrail can now focus on higher-value analysis, further enhancing their operational efficiency. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Predictive Analytics

Analytics & Modeling - Real Time Analytics

Applicable Industries

Transportation

Applicable Functions

Business Operation

Quality Assurance

Use Cases

Real-Time Location System (RTLS)

Services

Software Design & Engineering Services

System Integration

Challenge

Tasrail, a leading logistics company in Australia, faced a significant challenge in managing its monthly operational performance reviews with customers. The company was responsible for transporting over three million tons of goods annually across the Tasmanian region. To ensure timely delivery and adherence to key performance indicators (KPIs), Tasrail conducted monthly reviews with its customers. However, the process of writing static reports for these reviews was extremely time-consuming, taking up to 20 hours each month. This not only made the task difficult to scale but also hindered the company's ability to provide timely insights and data to its customers. Tasrail needed a solution that could reduce the time spent on reporting while making data and insights easily accessible, all without increasing headcount.

About Customer

Tasrail is a prominent logistics company based in Australia, responsible for operating rail networks across the Tasmanian region. The company plays a crucial role in the transportation of goods, moving over three million tons of freight annually. Tasrail's operations are vital for various industries that rely on efficient and timely delivery of goods. The company is committed to maintaining high standards of service, ensuring that goods are delivered on time and that key performance indicators (KPIs) are met. To achieve this, Tasrail conducts monthly reviews of its operational performance with customers, providing detailed reports and insights. However, the traditional method of generating these reports was time-consuming and challenging to scale, prompting the need for a more efficient solution.

Solution

To address the challenge of time-consuming reporting, Tasrail implemented Narratives for Power BI. This innovative solution transforms Power BI data into dynamically generated stories that identify and explain key insights. These stories cover various aspects such as factors influencing transit time, trends impacting freight costs, and metrics on capacity utilization. For instance, the system was able to highlight an unusual drop in freight volume for a specific commodity, an insight that would have taken days to uncover manually. By leveraging Narratives for Power BI, Tasrail can now understand drivers of performance at any time of the day, allowing both the company and its customers to react to critical information in real-time. This eliminates the need to wait for month-end reports that require extensive interpretation. Additionally, the team at Tasrail can now focus on higher-value analysis, further enhancing their operational efficiency.

Impact #1	Reduced reporting time: The time required to create reports has been drastically reduced from 20 hours to just 20 minutes.
Impact #2	Increased customer engagement: The new system provides valuable insights 24/7, enhancing customer engagement and satisfaction.
Impact #3	Eliminated repetitive tasks: Employees are now able to focus on higher-value analysis instead of spending time on repetitive reporting tasks.

Impact #1

Reduced reporting time: The time required to create reports has been drastically reduced from 20 hours to just 20 minutes.

Impact #2

Increased customer engagement: The new system provides valuable insights 24/7, enhancing customer engagement and satisfaction.

Impact #3

Eliminated repetitive tasks: Employees are now able to focus on higher-value analysis instead of spending time on repetitive reporting tasks.

Benefit #1	Reports creation time reduced from 20 hours to 20 minutes.

Benefit #1

Reports creation time reduced from 20 hours to 20 minutes.

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Overview

Leading Australian logistics company reduces time spent reporting from 20 hours to 20 minutes

Operational Impact

Quantitative Benefit