Vonage
Case Studies
Latin American Youth Center Enhances Telephony System with Vonage for Improved Flexibility and Cost Efficiency
Overview
Latin American Youth Center Enhances Telephony System with Vonage for Improved Flexibility and Cost EfficiencyVonage |
Infrastructure as a Service (IaaS) - Public Cloud Robots - Wheeled Robots | |
Education Telecommunications | |
Personnel Tracking & Monitoring | |
System Integration Training | |
Operational Impact
The switch to Vonage Business Communications has brought about significant operational improvements for LAYC. The organization now enjoys greater flexibility and reliability in their telephony system. The ability to self-manage their system has eliminated the need for costly on-prem service support, leading to significant cost savings. The VBC mobile app has also enabled their staff to work from anywhere, a feature that proved invaluable during the COVID-19 pandemic when they had to close their physical offices. Furthermore, the ease of use of the VBC system has reduced the need for technical support, with the IT director reporting that he only had to call in once in two years. | |
Quantitative Benefit
Significant cost savings due to the elimination of costly on-prem service support. | |
Ease of adding and relocating phones, reducing the need for in-person, on-site support. | |
Flat, monthly rate offered by Vonage, leading to predictable and manageable costs. | |