NETSCOUT
Case Studies
Large Multinational Electric Utility Assures Smart Grid Data Transfer with Proactive Monitoring and Troubleshooting
Overview
Large Multinational Electric Utility Assures Smart Grid Data Transfer with Proactive Monitoring and TroubleshootingNETSCOUT |
Analytics & Modeling - Real Time Analytics Networks & Connectivity - Network Management & Analysis Software | |
Utilities | |
Logistics & Transportation Quality Assurance | |
Energy Management System Remote Asset Management | |
System Integration Testing & Certification | |
Operational Impact
Increased the reliability and performance of data transmitted from smart meters to the smart grid data center with proactive detection and troubleshooting. | |
Increased IT productivity by solving intermittent problems using historical data, thus preventing time spent chasing them in the future. | |
Improved customer experience by proactively detecting and troubleshooting call quality issues before they impact call center and customer interactions. | |