Kuebix Case Studies Kuebix Sage 100 ERP Integration and Invoice Audit
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Kuebix Sage 100 ERP Integration and Invoice Audit

Kuebix
Functional Applications - Enterprise Resource Planning Systems (ERP)
Functional Applications - Fleet Management Systems (FMS)
Consumer Goods
Logistics & Transportation
Fleet Management
Supply Chain Visibility
System Integration
Monarch Brands, a Philadelphia-based wholesaler and manufacturer of microfiber, commercial linen, institutional towels, and wiper rags, had a manual supply chain operation that was time-consuming and inefficient. The company had two dedicated employees fielding phone calls all day from their seven different carriers, recording everything in an Excel spreadsheet, and manually comparing rates before booking. The company didn’t have time to take inventory and were ‘in the dark’ about a lot of their data. The leadership at Monarch Brands knew there had to be a smarter way to manage their operations, so in late 2018 they brought in Conrad Hough as their Shipping Supervisor. Hough has extensive experience in implementing technology into supply chain operations.
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Monarch Global Brands are wholesalers and manufacturers of microfiber, commercial linen, institutional towels and wiper rags based in Philadelphia, PA. As a third-generation, family-owned company, they have a product, market knowledge and passion that enables them to be the unbreakable first link in their customers’ textile supply chain. Monarch Brands does business all across 20 countries and therefore has extensive supply chain needs. As of 2018, the company had no logistics or warehousing technology to manage the operations of their 300,000 sq. ft. facility.
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Monarch Brands decided to fully embrace technology in their supply chain and began their ERP and TMS journey with the goal of reducing wasted time and saving money. They implemented Kuebix TMS and Sage 100 and integrated the two systems with additional invoice audit functionality. Two or three days after calling his Kuebix Account Manager, Hough had his team up and running with Kuebix Business Pro. This left him free to manage carrier relationships and do more accurate tracking of KPIs. Instead of having two dedicated employees calling carriers looking for rates, the company has been able to reallocate resources to streamline operations. Hough has also been able to forge relationships with additional carriers to broaden their bench of options. Additionally, the company’s inside sales team has also been able to leverage the TMS to better answer customers’ questions and get ahead of outstanding calls and emails.
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Monarch Brands was able to reallocate resources to streamline operations.
The company's inside sales team was able to leverage the TMS to better answer customers’ questions and get ahead of outstanding calls and emails.
The company was able to forge relationships with additional carriers to broaden their bench of options.
10 months after go-live as a Business Pro user in 2018, Monarch Brands had saved $279,000 with the help of Kuebix TMS.
By 2020, Monarch Brands was able to reduce the average cost-per-lb. of their freight from $0.23 all the way to an average of $0.14, saving ~$360,000 annually.
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