Kroll, a leading independent provider of risk and financial advisory solutions, was facing challenges in reporting to the Carbon Disclosure Project (CDP), a leading voluntary environmental disclosure system. The 130-question disclosure was comprehensive and focused on material ESG factors, requiring significant time and effort from Kroll's Corporate Social Responsibility team. The process was new to Kroll in 2022, and the team found it difficult to understand the technical language of the questions, requiring additional research. The team also had to manage their footprint data across multiple spreadsheet tabs and set up calls with their GHG auditors to understand the methodology used to assure their footprint. This added to the time required to complete the disclosure. Furthermore, the team was constantly under pressure due to the continuous cycle of reporting, with one report due as soon as another was completed.
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