Dynatrace
Case Studies
Kroger's Digital Transformation: Leveraging Dynatrace for Enhanced IT Operations
Overview
Kroger's Digital Transformation: Leveraging Dynatrace for Enhanced IT OperationsDynatrace |
Infrastructure as a Service (IaaS) - Hybrid Cloud Sensors - Temperature Sensors | |
Cement Retail | |
Maintenance Product Research & Development | |
Construction Management Infrastructure Inspection | |
Cloud Planning, Design & Implementation Services | |
Operational Impact
The adoption of Dynatrace has led to significant operational improvements at Kroger. The single source of truth for all of Kroger's digital performance data ensures that its infrastructure, application, and database teams are all speaking the same language and can collaborate more effectively. Teams are also able to self-serve the data and insights they need to understand how digital services can be optimized to create better customer experiences, enabling them to operate more effectively. Furthermore, the AI-powered insights from Dynatrace have reduced the need for war room calls and allowed IT teams and developers to spend less time troubleshooting and more time innovating. Teams are also no longer held back by the need to figure out how to monitor a new application or service before it goes live; Dynatrace automatically discovers and instruments it. | |
Quantitative Benefit
Reduced the number of support tickets generated following the launch of a new application from 700 to just 7 per week, in the space of a single month. | |
Dynatrace's AI and automation capabilities can process billions of dependencies in real-time. | |
Kroger's digital transformation has led to the creation of a hybrid, multicloud environment, incorporating Microsoft Azure, Google Cloud Platform, and on-premises infrastructure. | |