ProcessMaker Case Studies KPN automates contract archival and management with ProcessMaker IDP

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	KPN automates contract archival and management with ProcessMaker IDP ProcessMaker

KPN automates contract archival and management with ProcessMaker IDP

ProcessMaker

Technology Category	Analytics & Modeling - Machine Learning Application Infrastructure & Middleware - Data Exchange & Integration Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries	Telecommunications
Applicable Functions	Business Operation Sales & Marketing
Use Cases	Process Control & Optimization Regulatory Compliance Monitoring Supply Chain Visibility
Services	Software Design & Engineering Services System Integration
Challenge	KPN, a leading telecom company in Europe, was struggling with the management of a large volume of contracts. The contracts were stored in back-office filing cabinets or on hard-to-navigate shared drives. This disorganized storage system made it difficult and time-consuming to find the most up-to-date contract when needed. The challenge was to eliminate the disorganized storage system and create a central contract repository. Read More
About Customer	KPN is a leading landline and mobile telecommunications company that services over 30 million mobile subscribers across Europe. The company has a broad product portfolio and a far-reaching presence. It has also undergone various mergers and acquisitions. With such a large volume of contracts to maintain, KPN needed a solution to store agreements in a central contract repository. The company chose ProcessMaker IDP for this task. Read More
Solution	KPN decided to fully digitize sales contract management and create a central contract repository. The company migrated six different environments to ProcessMaker IDP, creating a single and complete view of all sales contracts. To improve data quality, KPN integrated ProcessMaker IDP’s machine learning tools, including intelligent Optical Character Recognition (OCR) and Post-OCR metadata extraction features. This automation helped reduce manual work, time constraints, and data-entry errors. ProcessMaker IDP’s algorithms were used to extract contract start and end dates, providing a solid foundation to implement contract retention management. The platform's low-code technology made it easy for everyone on the team to tap into machine learning and artificial intelligence tools. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Machine Learning

Application Infrastructure & Middleware - Data Exchange & Integration

Functional Applications - Enterprise Resource Planning Systems (ERP)

Applicable Industries

Telecommunications

Applicable Functions

Business Operation

Sales & Marketing

Use Cases

Process Control & Optimization

Regulatory Compliance Monitoring

Supply Chain Visibility

Services

Software Design & Engineering Services

System Integration

Challenge

KPN, a leading telecom company in Europe, was struggling with the management of a large volume of contracts. The contracts were stored in back-office filing cabinets or on hard-to-navigate shared drives. This disorganized storage system made it difficult and time-consuming to find the most up-to-date contract when needed. The challenge was to eliminate the disorganized storage system and create a central contract repository.

About Customer

KPN is a leading landline and mobile telecommunications company that services over 30 million mobile subscribers across Europe. The company has a broad product portfolio and a far-reaching presence. It has also undergone various mergers and acquisitions. With such a large volume of contracts to maintain, KPN needed a solution to store agreements in a central contract repository. The company chose ProcessMaker IDP for this task.

Solution

KPN decided to fully digitize sales contract management and create a central contract repository. The company migrated six different environments to ProcessMaker IDP, creating a single and complete view of all sales contracts. To improve data quality, KPN integrated ProcessMaker IDP’s machine learning tools, including intelligent Optical Character Recognition (OCR) and Post-OCR metadata extraction features. This automation helped reduce manual work, time constraints, and data-entry errors. ProcessMaker IDP’s algorithms were used to extract contract start and end dates, providing a solid foundation to implement contract retention management. The platform's low-code technology made it easy for everyone on the team to tap into machine learning and artificial intelligence tools.

Impact #1	Increased compliance by creating a single view of contracts.
Impact #2	Eliminated the time drain of searching for hard-copy documents.
Impact #3	Reduced manual work, time constraints, and data-entry errors through automation.

Impact #1

Increased compliance by creating a single view of contracts.

Impact #2

Eliminated the time drain of searching for hard-copy documents.

Impact #3

Reduced manual work, time constraints, and data-entry errors through automation.

Benefit #1	2 million contracts migrated to digital (and counting).

Benefit #1

2 million contracts migrated to digital (and counting).

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Overview

KPN automates contract archival and management with ProcessMaker IDP

Operational Impact

Quantitative Benefit