DocuWare Case Studies Kowalski’s Markets Streamlines Accounting with DocuWare

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	Kowalski’s Markets Streamlines Accounting with DocuWare DocuWare

Kowalski’s Markets Streamlines Accounting with DocuWare

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Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries	Retail
Use Cases	Inventory Management
Services	Data Science Services
Challenge	As Kowalski’s Markets grew and expanded, managing paper accounting records became very difficult. It took one corporate accounting employee 3-4 days a week to type the invoice information into the accounting system. Department managers were also typing the invoice information to compile a weekly report. The process was time-consuming and inefficient, leading to a need for a more streamlined solution. Read More
About Customer	Founded in 1983, Kowalski’s Markets is an upscale gourmet market with 12 locations across the Twin Cities. The markets feature a variety of local, sustainable, all natural or organic products throughout the meat, seafood, deli and sushi, produce, bakery, artisan cheese, specialty grocery, dairy, frozen foods, wine and spirits, gifts and floral departments. As the company grew, it faced challenges in managing its paper accounting records, leading to inefficiencies and a need for a more streamlined solution. Read More
Solution	The solution was piloted in the headquarters store for a few months, then rolled out to all 12 stores, one at a time, over the course of the next 3 months. Today invoices are scanned at each store and automatically indexed using DocuWare’s Intelligent Indexing feature, which is an AI service that learns how to “recognize” index terms wherever they are on a page. Next, the invoices are electronically routed to the department head, who fixes any missing or incorrect index terms and reviews the costs. Using an electronic stamp, the invoice is routed to the corporate accounting office where it is given one final review before being stored in DocuWare. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Applicable Industries

Retail

Use Cases

Inventory Management

Services

Data Science Services

Challenge

As Kowalski’s Markets grew and expanded, managing paper accounting records became very difficult. It took one corporate accounting employee 3-4 days a week to type the invoice information into the accounting system. Department managers were also typing the invoice information to compile a weekly report. The process was time-consuming and inefficient, leading to a need for a more streamlined solution.

About Customer

Founded in 1983, Kowalski’s Markets is an upscale gourmet market with 12 locations across the Twin Cities. The markets feature a variety of local, sustainable, all natural or organic products throughout the meat, seafood, deli and sushi, produce, bakery, artisan cheese, specialty grocery, dairy, frozen foods, wine and spirits, gifts and floral departments. As the company grew, it faced challenges in managing its paper accounting records, leading to inefficiencies and a need for a more streamlined solution.

Solution

The solution was piloted in the headquarters store for a few months, then rolled out to all 12 stores, one at a time, over the course of the next 3 months. Today invoices are scanned at each store and automatically indexed using DocuWare’s Intelligent Indexing feature, which is an AI service that learns how to “recognize” index terms wherever they are on a page. Next, the invoices are electronically routed to the department head, who fixes any missing or incorrect index terms and reviews the costs. Using an electronic stamp, the invoice is routed to the corporate accounting office where it is given one final review before being stored in DocuWare.

Impact #1	Kowalski’s has eliminated more than 40 hours a week in data entry time and their employees have more time to dedicate to the key part of their jobs.
Impact #2	The accounting department can instantly answer vendor questions about being short paid.
Impact #3	Vendor relations have been positively impacted now that answers are readily on hand and the company is able to take full advantage of early payment discounts.

Impact #1

Kowalski’s has eliminated more than 40 hours a week in data entry time and their employees have more time to dedicate to the key part of their jobs.

Impact #2

The accounting department can instantly answer vendor questions about being short paid.

Impact #3

Vendor relations have been positively impacted now that answers are readily on hand and the company is able to take full advantage of early payment discounts.

Benefit #1	Eliminated more than 40 hours a week in data entry time
Benefit #2	Eliminated 384 boxes of records a year

Benefit #1

Eliminated more than 40 hours a week in data entry time

Benefit #2

Eliminated 384 boxes of records a year

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Overview

Kowalski’s Markets Streamlines Accounting with DocuWare

Operational Impact

Quantitative Benefit