DocuWare
Case Studies
Kloster Eberbach Foundation Streamlines Administrative Processes with DocuWare
Overview
Kloster Eberbach Foundation Streamlines Administrative Processes with DocuWareDocuWare |
Application Infrastructure & Middleware - Data Exchange & Integration | |
Education | |
Business Operation | |
System Integration | |
Operational Impact
Invoice approvals, which in the past could often take many days or even weeks, are now usually completed within just one hour. In exceptional cases, such as when a technician is involved who is not permanently in the office, it can take a day. | |
As a result, cash discounts can no longer be lost. Reminders or disputes, which are now extremely rare, are resolved immediately, as it is possible to see where things are going wrong in the workflow with just one click. | |
The foundation plans on building out the system for a variety of topics - from correspondence with customers (which is to be transferred to the DMS in 2021) to contract management and the integration of outgoing invoices - process optimization with DocuWare is the obvious choice. | |
Quantitative Benefit
95% of the foundation's invoices are now received digitally. | |
Invoice approvals are now usually completed within just one hour. | |