Fivetran Case Studies Kilo Health's Rapid Growth Supported by Fivetran

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	Kilo Health's Rapid Growth Supported by Fivetran Fivetran

Kilo Health's Rapid Growth Supported by Fivetran

Fivetran

Technology Category	Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries	Equipment & Machinery Healthcare & Hospitals
Applicable Functions	Maintenance Sales & Marketing
Challenge	Kilo Health, a global leader in digital health and wellness, faced a significant challenge as it rapidly expanded. The company, which started with just seven people in 2013, has grown to over 700 employees managing more than 30 products with over 5 million customers worldwide. This rapid growth led to an exponential increase in data points, which the company needed to manage effectively to become a fully data-driven organization. The challenge was to find a solution that could support this rapid growth and provide intelligent and unbiased insights to stakeholders. Read More
About Customer	Kilo Health is a leading digital health and wellness company, recognized as the second fastest growing company in Europe in 2021 & 2022. The company offers over 30 digital health products, including apps like DoFasting, Cardi.Health, Joggo, and four B2B programs. Kilo Health also operates PipelinePharma, a digital platform connecting pharma buyers with manufacturers and sellers. The company's mission is to help people live healthier lives. With a team of over 700 employees, Kilo Health serves over 5 million customers worldwide. Read More
Solution	Kilo Health turned to Fivetran, a tool they had been using since 2019, to manage their growing data needs. Fivetran's simplicity and scalability made it an ideal solution for Kilo Health's rapid expansion. The company was able to easily set up and maintain new connectors as the business grew, without investing in additional resources. From 2021 to 2023, the number of Fivetran connectors Kilo Health used increased from 130 to over 220, encompassing more than 20 types. This allowed Kilo Health to use data as soon as it was available in the source, which was crucial for making pivotal business decisions. Fivetran also automated all data movement into the data lake, providing a centralized view of the entire business. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Equipment & Machinery

Healthcare & Hospitals

Applicable Functions

Maintenance

Sales & Marketing

Challenge

Kilo Health, a global leader in digital health and wellness, faced a significant challenge as it rapidly expanded. The company, which started with just seven people in 2013, has grown to over 700 employees managing more than 30 products with over 5 million customers worldwide. This rapid growth led to an exponential increase in data points, which the company needed to manage effectively to become a fully data-driven organization. The challenge was to find a solution that could support this rapid growth and provide intelligent and unbiased insights to stakeholders.

About Customer

Kilo Health is a leading digital health and wellness company, recognized as the second fastest growing company in Europe in 2021 & 2022. The company offers over 30 digital health products, including apps like DoFasting, Cardi.Health, Joggo, and four B2B programs. Kilo Health also operates PipelinePharma, a digital platform connecting pharma buyers with manufacturers and sellers. The company's mission is to help people live healthier lives. With a team of over 700 employees, Kilo Health serves over 5 million customers worldwide.

Solution

Kilo Health turned to Fivetran, a tool they had been using since 2019, to manage their growing data needs. Fivetran's simplicity and scalability made it an ideal solution for Kilo Health's rapid expansion. The company was able to easily set up and maintain new connectors as the business grew, without investing in additional resources. From 2021 to 2023, the number of Fivetran connectors Kilo Health used increased from 130 to over 220, encompassing more than 20 types. This allowed Kilo Health to use data as soon as it was available in the source, which was crucial for making pivotal business decisions. Fivetran also automated all data movement into the data lake, providing a centralized view of the entire business.

Impact #1	The use of Fivetran has had a significant impact on Kilo Health's operations. Fivetran-powered dashboards are used across the company, providing value to various departments. Customer support uses these dashboards to investigate the customer journey, helping them answer customer queries quickly and understand why customers contact support. The marketing team uses the dashboards to analyze key KPIs across sources, improving campaign effectiveness and efficiency. C-level executives make strategic decisions based on financial data and other metrics from across the business. Product teams use app analytics to develop new features and microservices, send updates to customers, and develop new meal or workout plans.

Impact #1

The use of Fivetran has had a significant impact on Kilo Health's operations. Fivetran-powered dashboards are used across the company, providing value to various departments. Customer support uses these dashboards to investigate the customer journey, helping them answer customer queries quickly and understand why customers contact support. The marketing team uses the dashboards to analyze key KPIs across sources, improving campaign effectiveness and efficiency. C-level executives make strategic decisions based on financial data and other metrics from across the business. Product teams use app analytics to develop new features and microservices, send updates to customers, and develop new meal or workout plans.

Benefit #1	Kilo Health saves the equivalent of 3-4 data engineers through Fivetran.
Benefit #2	The company was able to scale at the same pace as the business with a relatively small team of data engineers.
Benefit #3	Kilo Health was able to easily maintain 220+ active connectors of 20+ types in one place.

Benefit #1

Kilo Health saves the equivalent of 3-4 data engineers through Fivetran.

Benefit #2

The company was able to scale at the same pace as the business with a relatively small team of data engineers.

Benefit #3

Kilo Health was able to easily maintain 220+ active connectors of 20+ types in one place.

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Overview

Kilo Health's Rapid Growth Supported by Fivetran

Operational Impact

Quantitative Benefit