Case Studies Kichler Lighting Streamlines Distribution with BluJay Solutions
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Kichler Lighting Streamlines Distribution with BluJay Solutions

Functional Applications - Enterprise Resource Planning Systems (ERP)
Functional Applications - Warehouse Management Systems (WMS)
Consumer Goods
Retail
Logistics & Transportation
Warehouse & Inventory Management
Fleet Management
Supply Chain Visibility
Warehouse Automation
Software Design & Engineering Services
System Integration
Kichler Lighting, a leading decorative lighting design company, faced significant operational challenges due to rapid growth. The company needed to increase capacity within its existing facilities and lower distribution costs. The shift in order characteristics was driving more shipments via parcel, pushing total fulfillment capacity to the limit and exceeding the company's ability to manually process parcel shipments. The company sought an enterprise-wide solution to support its growth plans and create a more efficient distribution environment.
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Kichler Lighting is a world leader in decorative lighting designs, offering 3,000 designs under various brands including Kichler®, Kichler Landscape Lighting, Kichler Lighting Systems, and Kichler Lamps and Accessories. Founded in 1938 and headquartered in Cleveland, OH, Kichler specializes in home products such as chandeliers, wall sconces, ceiling mounts, and ceiling fans. The company has experienced significant growth, necessitating improvements in its distribution processes to meet increasing customer demands and maintain high service levels.
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Kichler implemented BluJay’s Global Trade Network and enterprise Parcel shipping solution to drive operational efficiencies. The solution provided a more streamlined, integrated workflow and improved customer service. End-of-day reporting gave management complete visibility, and the optimized production space created a scalable distribution operation. BluJay tailored the solution to Kichler's specific requirements, including the ability to combine individual commercial invoices into a consolidated commercial invoice for clearances. This functionality provided end-of-day reports for all parcel shipments moving to Canada on FedEx. The flexible architecture of Kichler's warehouse management system and seamless integration with BluJay’s Parcel solution enabled the company to adapt to its challenging physical layout and create successful distribution operations.
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Kichler achieved a more streamlined and integrated workflow, improving overall operational efficiency.
Customer service was enhanced, allowing specific customer requirements to be routinely handled within the distribution systems.
End-of-day reporting provided complete visibility for management, aiding in better decision-making.
Costs have decreased significantly.
Speed and visibility have increased, enhancing overall operational efficiency.
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