IBM Case Studies Keeping ahead of competitors with fast, customer-level operational planning and financial analytics

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	Keeping ahead of competitors with fast, customer-level operational planning and financial analytics IBM

Keeping ahead of competitors with fast, customer-level operational planning and financial analytics

IBM

Technology Category	Analytics & Modeling - Predictive Analytics Analytics & Modeling - Real Time Analytics
Applicable Functions	Business Operation Logistics & Transportation Sales & Marketing
Use Cases	Inventory Management Predictive Maintenance Supply Chain Visibility
Services	Data Science Services System Integration
Challenge	Logistics leader SDV faces unique challenges with each customer relationship, requiring new processes, personnel, and warehouse and freight capacity for each new contract. This adds financial and operational complexity to the business. The company needed to ensure it had the right people and assets in place to provide flawless service to new and existing clients, while keeping costs under control and maintaining profitability for its 10,000 customer relationships. The complexity of SDV’s business is increased by the multiple dimensions that need to be taken into account for prudent decision-making, including client, types of services, shipment routes, and local legal requirements and regulations in different countries. Read More
About Customer	SDV, a subsidiary of Bolloré, is ranked in the world’s top 10 transport and logistics companies, with a network of 612 offices in 102 countries. Historically a specialist in intercontinental air and ocean freight, SDV has broadened its scope to become a global leader in supply chain management. The company faces unique challenges with each customer relationship, requiring new processes, personnel, and warehouse and freight capacity for each new contract. This adds financial and operational complexity to the business. The company needed to ensure it had the right people and assets in place to provide flawless service to new and existing clients, while keeping costs under control and maintaining profitability for its 10,000 customer relationships. Read More
Solution	SDV partnered with PMsquare to develop a sophisticated solution that accelerates the data collection, validation, modeling, analysis and presentation of detailed operational and financial plans. The solution uses IBM Cognos TM1, IBM Cognos Business Intelligence, and IBM Cognos Insight. The team first ported its existing sales and P&L applications over to the new Cognos TM1 platform, and then began developing additional applications for other business areas. The successful implementation has enabled SDV to achieve a consistent data structure at all levels of the organizational structure: from local branches up to the whole Asia Pacific regional level. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Predictive Analytics

Analytics & Modeling - Real Time Analytics

Applicable Functions

Business Operation

Logistics & Transportation

Sales & Marketing

Use Cases

Inventory Management

Predictive Maintenance

Supply Chain Visibility

Services

Data Science Services

System Integration

Challenge

Logistics leader SDV faces unique challenges with each customer relationship, requiring new processes, personnel, and warehouse and freight capacity for each new contract. This adds financial and operational complexity to the business. The company needed to ensure it had the right people and assets in place to provide flawless service to new and existing clients, while keeping costs under control and maintaining profitability for its 10,000 customer relationships. The complexity of SDV’s business is increased by the multiple dimensions that need to be taken into account for prudent decision-making, including client, types of services, shipment routes, and local legal requirements and regulations in different countries.

About Customer

SDV, a subsidiary of Bolloré, is ranked in the world’s top 10 transport and logistics companies, with a network of 612 offices in 102 countries. Historically a specialist in intercontinental air and ocean freight, SDV has broadened its scope to become a global leader in supply chain management. The company faces unique challenges with each customer relationship, requiring new processes, personnel, and warehouse and freight capacity for each new contract. This adds financial and operational complexity to the business. The company needed to ensure it had the right people and assets in place to provide flawless service to new and existing clients, while keeping costs under control and maintaining profitability for its 10,000 customer relationships.

Solution

SDV partnered with PMsquare to develop a sophisticated solution that accelerates the data collection, validation, modeling, analysis and presentation of detailed operational and financial plans. The solution uses IBM Cognos TM1, IBM Cognos Business Intelligence, and IBM Cognos Insight. The team first ported its existing sales and P&L applications over to the new Cognos TM1 platform, and then began developing additional applications for other business areas. The successful implementation has enabled SDV to achieve a consistent data structure at all levels of the organizational structure: from local branches up to the whole Asia Pacific regional level.

Impact #1	The solution rapidly analyzes revenue and costs for over 10,000 individual customers.
Impact #2	The solution accelerates ASPAC region consolidation and budgeting processes by two weeks.
Impact #3	The solution supports faster decision-making.

Impact #1

The solution rapidly analyzes revenue and costs for over 10,000 individual customers.

Impact #2

The solution accelerates ASPAC region consolidation and budgeting processes by two weeks.

Impact #3

The solution supports faster decision-making.

Benefit #1	Accelerated ASPAC region consolidation and budgeting processes by two weeks.

Benefit #1

Accelerated ASPAC region consolidation and budgeting processes by two weeks.

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Overview

Keeping ahead of competitors with fast, customer-level operational planning and financial analytics

Operational Impact

Quantitative Benefit