Motive Case Studies Keep Truck in Carolina Logistic Case Study

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	Keep Truck in Carolina Logistic Case Study Motive

Keep Truck in Carolina Logistic Case Study

Motive

Technology Category	Networks & Connectivity - Cellular
Applicable Industries	Transportation
Applicable Functions	Logistics & Transportation
Use Cases	Vehicle Telematics Fleet Management
Services	System Integration Training
Challenge	Carolina Logistic, a general freight company with a fleet size of 450, initially adopted the Transflo Hours of Service app for their Electronic Logging Device (ELD) needs. However, they encountered issues with the mobile application during the rollout. As the mandate for ELDs was approaching quickly, they felt the need to find a solution they were more confident in. This prompted Carolina Logistic to re-evaluate their ELD options. They were looking for an easy-to-use and reliable mobile application with excellent customer support. Read More
About Customer	Carolina Logistic is a general freight company based in Candler, North Carolina. They have a fleet size of 450, making them a sizable player in the logistics and transportation industry. Due to the size and complexity of their business, they decided to be proactive about adopting Electronic Logging Devices (ELDs). Their operations run 24/7, making it critical for them to have a reliable ELD solution with round-the-clock customer support. They initially went with the Transflo Hours of Service app but had to re-evaluate their options due to issues with the mobile application. Read More
Solution	Carolina Logistic decided to switch to the KeepTruckin ELD after re-evaluating their options. The KeepTruckin ELD was found to be easy-to-use and reliable, with excellent customer support. The simplicity of the driver app was a key reason for their decision, as their drivers found it much easier to use than Transflo. The company also appreciated KeepTruckin's 24/7 customer support, which was critical for their round-the-clock operations. To test the quality of support offered by different ELD vendors, they called into various vendor support lines and asked tough questions. KeepTruckin's support was found to be the easiest to reach and the most knowledgeable. Read More Log in to view content
Contents

Technology Category

Networks & Connectivity - Cellular

Applicable Industries

Transportation

Applicable Functions

Logistics & Transportation

Use Cases

Vehicle Telematics

Fleet Management

Services

System Integration

Training

Challenge

Carolina Logistic, a general freight company with a fleet size of 450, initially adopted the Transflo Hours of Service app for their Electronic Logging Device (ELD) needs. However, they encountered issues with the mobile application during the rollout. As the mandate for ELDs was approaching quickly, they felt the need to find a solution they were more confident in. This prompted Carolina Logistic to re-evaluate their ELD options. They were looking for an easy-to-use and reliable mobile application with excellent customer support.

About Customer

Carolina Logistic is a general freight company based in Candler, North Carolina. They have a fleet size of 450, making them a sizable player in the logistics and transportation industry. Due to the size and complexity of their business, they decided to be proactive about adopting Electronic Logging Devices (ELDs). Their operations run 24/7, making it critical for them to have a reliable ELD solution with round-the-clock customer support. They initially went with the Transflo Hours of Service app but had to re-evaluate their options due to issues with the mobile application.

Solution

Carolina Logistic decided to switch to the KeepTruckin ELD after re-evaluating their options. The KeepTruckin ELD was found to be easy-to-use and reliable, with excellent customer support. The simplicity of the driver app was a key reason for their decision, as their drivers found it much easier to use than Transflo. The company also appreciated KeepTruckin's 24/7 customer support, which was critical for their round-the-clock operations. To test the quality of support offered by different ELD vendors, they called into various vendor support lines and asked tough questions. KeepTruckin's support was found to be the easiest to reach and the most knowledgeable.

Impact #1	The KeepTruckin ELD was a hit with the drivers due to its simplicity and ease of use.
Impact #2	The 24/7 customer support provided by KeepTruckin was critical for Carolina Logistic's round-the-clock operations.
Impact #3	KeepTruckin's customer support was found to be the easiest to reach and the most knowledgeable among various ELD vendors.

Impact #1

The KeepTruckin ELD was a hit with the drivers due to its simplicity and ease of use.

Impact #2

The 24/7 customer support provided by KeepTruckin was critical for Carolina Logistic's round-the-clock operations.

Impact #3

KeepTruckin's customer support was found to be the easiest to reach and the most knowledgeable among various ELD vendors.

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Overview

Keep Truck in Carolina Logistic Case Study

Operational Impact