Case Studies Keep On Truckin

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	Keep On Truckin

Keep On Truckin

Technology Category	Functional Applications - Remote Monitoring & Control Systems Networks & Connectivity - Cellular Networks & Connectivity - Ethernet Networks & Connectivity - WiFi
Applicable Industries	Transportation
Applicable Functions	Business Operation Logistics & Transportation
Use Cases	Fleet Management Predictive Maintenance Remote Asset Management Remote Control
Services	Cloud Planning, Design & Implementation Services Cybersecurity Services System Integration
Challenge	Griffin Transportation faced significant challenges due to outdated phone, network, and Internet infrastructure. The company relies heavily on Internet connectivity for its operations, including an Internet-based load matching system and federally mandated electronic logging devices (ELD). Any loss of connectivity could result in substantial financial losses, as much as $100,000 per hour. The outdated infrastructure led to frequent connectivity issues, causing drivers to sit idle and resulting in lost productivity. Additionally, the old phone system was unreliable, further complicating communication and operational efficiency. Read More
About Customer	Griffin Transportation, based in Grand Rapids, MI, is a full-service ground transportation company that provides dedicated truckload and logistics services. The company operates 75 tractors and 200 trailers, partnering with additional carriers to deliver freight nationwide. Griffin relies on an Internet-based load matching system to pair drivers with freight and uses federally mandated electronic logging devices (ELD) to monitor and record data about trucks and drivers. The company places a high value on Internet connectivity, as any downtime can result in significant financial losses and operational inefficiencies. Read More
Solution	IT Partners, a Grand Rapids-based Datto Partner, was brought in to update Griffin's infrastructure. They conducted an assessment of Griffin's network, identifying vulnerabilities and opportunities for productivity improvements. The solution involved updating Griffin's LAN with Datto Switches and installing Datto Access Points throughout the campus, including outdoor areas. Redundant Internet connections were set up using Fiber and Comcast, along with two Datto Networking Appliances for 4G LTE failover. Additionally, IT Partners upgraded Griffin's 14-year-old phone system to a modern VoIP system, ensuring reliable communication. The new infrastructure provided Griffin with highly available network and Internet connectivity, essential for their operations. Read More Log in to view content
Contents

Technology Category

Functional Applications - Remote Monitoring & Control Systems

Networks & Connectivity - Cellular

Networks & Connectivity - Ethernet

Networks & Connectivity - WiFi

Applicable Industries

Transportation

Applicable Functions

Business Operation

Logistics & Transportation

Use Cases

Fleet Management

Predictive Maintenance

Remote Asset Management

Remote Control

Services

Cloud Planning, Design & Implementation Services

Cybersecurity Services

System Integration

Challenge

Griffin Transportation faced significant challenges due to outdated phone, network, and Internet infrastructure. The company relies heavily on Internet connectivity for its operations, including an Internet-based load matching system and federally mandated electronic logging devices (ELD). Any loss of connectivity could result in substantial financial losses, as much as $100,000 per hour. The outdated infrastructure led to frequent connectivity issues, causing drivers to sit idle and resulting in lost productivity. Additionally, the old phone system was unreliable, further complicating communication and operational efficiency.

About Customer

Griffin Transportation, based in Grand Rapids, MI, is a full-service ground transportation company that provides dedicated truckload and logistics services. The company operates 75 tractors and 200 trailers, partnering with additional carriers to deliver freight nationwide. Griffin relies on an Internet-based load matching system to pair drivers with freight and uses federally mandated electronic logging devices (ELD) to monitor and record data about trucks and drivers. The company places a high value on Internet connectivity, as any downtime can result in significant financial losses and operational inefficiencies.

Solution

IT Partners, a Grand Rapids-based Datto Partner, was brought in to update Griffin's infrastructure. They conducted an assessment of Griffin's network, identifying vulnerabilities and opportunities for productivity improvements. The solution involved updating Griffin's LAN with Datto Switches and installing Datto Access Points throughout the campus, including outdoor areas. Redundant Internet connections were set up using Fiber and Comcast, along with two Datto Networking Appliances for 4G LTE failover. Additionally, IT Partners upgraded Griffin's 14-year-old phone system to a modern VoIP system, ensuring reliable communication. The new infrastructure provided Griffin with highly available network and Internet connectivity, essential for their operations.

Impact #1	Griffin Transportation now enjoys highly available network and Internet connectivity, reducing the risk of downtime and its associated financial losses.
Impact #2	The new VoIP phone system has improved communication reliability and user-friendliness, enhancing overall operational efficiency.
Impact #3	Drivers can access the Internet from Griffin's lot while waiting for freight overnight, thanks to the outdoor Datto Access Points.

Impact #1

Griffin Transportation now enjoys highly available network and Internet connectivity, reducing the risk of downtime and its associated financial losses.

Impact #2

The new VoIP phone system has improved communication reliability and user-friendliness, enhancing overall operational efficiency.

Impact #3

Drivers can access the Internet from Griffin's lot while waiting for freight overnight, thanks to the outdoor Datto Access Points.

Benefit #1	Griffin Transportation can lose as much as $100,000 an hour if they don't have connectivity.
Benefit #2	The company operates 75 tractors and 200 trailers, highlighting the scale of their operations and the importance of reliable connectivity.

Benefit #1

Griffin Transportation can lose as much as $100,000 an hour if they don't have connectivity.

Benefit #2

The company operates 75 tractors and 200 trailers, highlighting the scale of their operations and the importance of reliable connectivity.

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Overview

Keep On Truckin

Operational Impact

Quantitative Benefit