Flowgear Case Studies Keenondots Leverages Flowgear for Cloud Service Integration

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	Keenondots Leverages Flowgear for Cloud Service Integration Flowgear

Keenondots Leverages Flowgear for Cloud Service Integration

Flowgear

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries	Transportation
Applicable Functions	Logistics & Transportation Sales & Marketing
Use Cases	Last Mile Delivery Leasing Finance Automation
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	Keenondots, a Dutch Cloud Automation Platform provider, was faced with the challenge of integrating disparate systems to provide a seamless experience for its resellers. The company's core service offering is a virtual delivery platform for cloud services, which includes licensing and billing functionality. However, the customers required the integration of Odin Service Automation with Autotask IT Business Management software. This integration was necessary to provide a reliable system for resellers offering licenses and services. Initially, Keenondots considered the Microsoft Flow application but found it was not sophisticated enough to deliver the solution they wanted. Read More
About Customer	Keenondots is a Dutch Cloud Automation Platform provider known for its excellent customer service. The company provides a reliable system that assists its resellers in licensing and billing for the use of cloud services. The core of the Keenondots service offering to resellers is a virtual delivery platform for cloud services, which includes licensing and billing functionality. The company prides itself on its ability to offer a seamless experience to reseller users by integrating separate solutions. Read More
Solution	Keenondots selected the Flowgear integration platform, along with professional services consulting from Flowgear, to address their integration challenge. Flowgear not only provided the functionality they needed but also offered technical support for integrating complex systems. The integration project, which started in November 2016 and went live over April-May 2017, employed an agile project approach facilitated by weekly meetings with Flowgear. Keenondots are currently running around 50 integration workflows; for example, customer data is synchronized from Autotask into Odin and license information from Odin is updated into Autotask. This enables resellers to keep their accounting systems up-to-date. Keenondots also used Flowgear to simplify their API interface by consolidating APIs of different systems. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Transportation

Applicable Functions

Logistics & Transportation

Sales & Marketing

Use Cases

Last Mile Delivery

Leasing Finance Automation

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

Keenondots, a Dutch Cloud Automation Platform provider, was faced with the challenge of integrating disparate systems to provide a seamless experience for its resellers. The company's core service offering is a virtual delivery platform for cloud services, which includes licensing and billing functionality. However, the customers required the integration of Odin Service Automation with Autotask IT Business Management software. This integration was necessary to provide a reliable system for resellers offering licenses and services. Initially, Keenondots considered the Microsoft Flow application but found it was not sophisticated enough to deliver the solution they wanted.

About Customer

Keenondots is a Dutch Cloud Automation Platform provider known for its excellent customer service. The company provides a reliable system that assists its resellers in licensing and billing for the use of cloud services. The core of the Keenondots service offering to resellers is a virtual delivery platform for cloud services, which includes licensing and billing functionality. The company prides itself on its ability to offer a seamless experience to reseller users by integrating separate solutions.

Solution

Keenondots selected the Flowgear integration platform, along with professional services consulting from Flowgear, to address their integration challenge. Flowgear not only provided the functionality they needed but also offered technical support for integrating complex systems. The integration project, which started in November 2016 and went live over April-May 2017, employed an agile project approach facilitated by weekly meetings with Flowgear. Keenondots are currently running around 50 integration workflows; for example, customer data is synchronized from Autotask into Odin and license information from Odin is updated into Autotask. This enables resellers to keep their accounting systems up-to-date. Keenondots also used Flowgear to simplify their API interface by consolidating APIs of different systems.

Impact #1	The integration of Flowgear's platform has allowed Keenondots to integrate technically difficult platforms together, enhancing their service offering to resellers. The company can now synchronize customer data from Autotask into Odin and update license information from Odin into Autotask, enabling resellers to keep their accounting systems up-to-date. The consolidation of APIs of different systems has also simplified their API interface. The combination of the Flowgear platform and their professional services team has enabled Keenondots to use standard integration patterns as well as develop unique integrations, thereby enhancing their competitiveness and customer service.

Impact #1

The integration of Flowgear's platform has allowed Keenondots to integrate technically difficult platforms together, enhancing their service offering to resellers. The company can now synchronize customer data from Autotask into Odin and update license information from Odin into Autotask, enabling resellers to keep their accounting systems up-to-date. The consolidation of APIs of different systems has also simplified their API interface. The combination of the Flowgear platform and their professional services team has enabled Keenondots to use standard integration patterns as well as develop unique integrations, thereby enhancing their competitiveness and customer service.

Benefit #1	The project went live within 6 months of initiation
Benefit #2	Keenondots is currently running around 50 integration workflows
Benefit #3	Flowgear’s monthly subscription model made budgeting for the project and ongoing work easy to manage

Benefit #1

The project went live within 6 months of initiation

Benefit #2

Keenondots is currently running around 50 integration workflows

Benefit #3

Flowgear’s monthly subscription model made budgeting for the project and ongoing work easy to manage

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Overview

Keenondots Leverages Flowgear for Cloud Service Integration

Operational Impact

Quantitative Benefit