Case Studies Karpel Solutions Provides Robust Business Continuity Services Using Continuum’s Fully-Managed Continuity247 Platform

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	Karpel Solutions Provides Robust Business Continuity Services Using Continuum’s Fully-Managed Continuity247 Platform

Karpel Solutions Provides Robust Business Continuity Services Using Continuum’s Fully-Managed Continuity247 Platform

Technology Category	Infrastructure as a Service (IaaS) - Backup & Recovery Infrastructure as a Service (IaaS) - Cloud Storage Services
Applicable Industries	Professional Service
Applicable Functions	Business Operation
Services	Cloud Planning, Design & Implementation Services Cybersecurity Services System Integration
Challenge	As Karpel continued to grow and develop their managed services offerings, the company wanted to ensure it was utilizing the best available backup and disaster recovery platform in order to deliver the greatest possible service to its clients. Read More
About Customer	Karpel Solutions is a managed services provider (MSP) that focuses on its clients’ strategic goals through the application of current and cost-effective technology. For more than two decades, Karpel Solutions has been providing technology solutions to businesses, government departments, and the legal industry. Offering IT services and support, custom software development, and criminal case management software, Karpel has become known as one of the Saint Louis area’s most trustworthy and experienced technology providers. Read More
Solution	Continuum’s Continuity247 platform, a fully-managed solution built specifically to meet the needs of modern MSPs. Karpel began deploying Vault in 2012 to support the growing backup needs of its client base. When Continuum announced the launch of Continuity247, Karpel decided to test it in-house. The platform's features, such as 24x7x365 technical support, customizable retention points, and verification of backups, met both the company’s and their clients’ needs. The increased efficiency and faster restoration times were significant improvements over other BDR solutions. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Backup & Recovery

Infrastructure as a Service (IaaS) - Cloud Storage Services

Applicable Industries

Professional Service

Applicable Functions

Business Operation

Services

Cloud Planning, Design & Implementation Services

Cybersecurity Services

System Integration

Challenge

As Karpel continued to grow and develop their managed services offerings, the company wanted to ensure it was utilizing the best available backup and disaster recovery platform in order to deliver the greatest possible service to its clients.

About Customer

Karpel Solutions is a managed services provider (MSP) that focuses on its clients’ strategic goals through the application of current and cost-effective technology. For more than two decades, Karpel Solutions has been providing technology solutions to businesses, government departments, and the legal industry. Offering IT services and support, custom software development, and criminal case management software, Karpel has become known as one of the Saint Louis area’s most trustworthy and experienced technology providers.

Solution

Continuum’s Continuity247 platform, a fully-managed solution built specifically to meet the needs of modern MSPs. Karpel began deploying Vault in 2012 to support the growing backup needs of its client base. When Continuum announced the launch of Continuity247, Karpel decided to test it in-house. The platform's features, such as 24x7x365 technical support, customizable retention points, and verification of backups, met both the company’s and their clients’ needs. The increased efficiency and faster restoration times were significant improvements over other BDR solutions.

Impact #1	Continuity247 delivers greater efficiency and offers more hands-on support than any other BDR platform Karpel evaluated.
Impact #2	Karpel is able to take on new clients with confidence knowing that Continuum’s technology and personnel are in their portfolio.
Impact #3	The platform allows Karpel to deliver robust and scalable business continuity services to their clients.

Impact #1

Continuity247 delivers greater efficiency and offers more hands-on support than any other BDR platform Karpel evaluated.

Impact #2

Karpel is able to take on new clients with confidence knowing that Continuum’s technology and personnel are in their portfolio.

Impact #3

The platform allows Karpel to deliver robust and scalable business continuity services to their clients.

Benefit #1	Managing about 1,800 end users across approximately 50 clients.
Benefit #2	Just under a dozen clients on Continuity247 currently, with plans to transition existing Vault clients.

Benefit #1

Managing about 1,800 end users across approximately 50 clients.

Benefit #2

Just under a dozen clients on Continuity247 currently, with plans to transition existing Vault clients.

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Overview

Karpel Solutions Provides Robust Business Continuity Services Using Continuum’s Fully-Managed Continuity247 Platform

Operational Impact

Quantitative Benefit