IBM Case Studies Justice ministry enhances decision making

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	Justice ministry enhances decision making IBM

Justice ministry enhances decision making

IBM

Technology Category	Application Infrastructure & Middleware - Data Exchange & Integration Application Infrastructure & Middleware - Database Management & Storage
Applicable Industries	National Security & Defense
Applicable Functions	Business Operation
Use Cases	Process Control & Optimization Regulatory Compliance Monitoring
Services	Software Design & Engineering Services System Integration
Challenge	The justice ministry in central Europe was facing challenges with its existing manual and paper-based processes which were slow and prone to human error. The IT systems infrastructure largely comprised disconnected systems and data silos, thus limiting data access and collaboration and, ultimately, compromising the value of the data available to stakeholders. The ministry sought a solution to automate its relation technique, consolidating all case file and judicial data, streamlining administrative workflows and improving collaboration. The objective was to both improve efficiency and enable better decisions. Read More
About Customer	The customer in this case study is a ministry of justice located in central Europe. The ministry employs more than 40,000 people across its court system, four specialist jurisdictions, public prosecutors’ offices and prisons. The ministry's fundamental job is to make decisions. Prosecutors, lawyers and judges use specific methodologies to reach those decisions. In this European justice ministry, the methodology is called the “relation technique.” The relation technique encompasses all activities relating to case management: reading and understanding data, classifying and structuring it, and correlating data from various sources to make the best possible judgments. Read More
Solution	The justice ministry engaged IBM Global Business Services and IBM Business Partner CENIT AG to develop an integrated, automated and digitized case management system. The solution needed flexibility because ministry document and data management requirements differ across jurisdictional lines. The processes driving judicial decisions and case management must align with these requirements, as well as with the specific roles and responsibilities lawyers, prosecutors, judges and administrative support personnel have within the system. The resulting proof-of-concept solution is called the IBM Ergonomic Judiciary Case Management system. For the front-end interface, the system uses the CENIT ECLISO case management and document management technology, augmented to include necessary judicial functionality. At the back end, IBM® FileNet® Content Manager software acts as a single repository for all information relating to judicial cases. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - Data Exchange & Integration

Application Infrastructure & Middleware - Database Management & Storage

Applicable Industries

National Security & Defense

Applicable Functions

Business Operation

Use Cases

Process Control & Optimization

Regulatory Compliance Monitoring

Services

Software Design & Engineering Services

System Integration

Challenge

The justice ministry in central Europe was facing challenges with its existing manual and paper-based processes which were slow and prone to human error. The IT systems infrastructure largely comprised disconnected systems and data silos, thus limiting data access and collaboration and, ultimately, compromising the value of the data available to stakeholders. The ministry sought a solution to automate its relation technique, consolidating all case file and judicial data, streamlining administrative workflows and improving collaboration. The objective was to both improve efficiency and enable better decisions.

About Customer

The customer in this case study is a ministry of justice located in central Europe. The ministry employs more than 40,000 people across its court system, four specialist jurisdictions, public prosecutors’ offices and prisons. The ministry's fundamental job is to make decisions. Prosecutors, lawyers and judges use specific methodologies to reach those decisions. In this European justice ministry, the methodology is called the “relation technique.” The relation technique encompasses all activities relating to case management: reading and understanding data, classifying and structuring it, and correlating data from various sources to make the best possible judgments.

Solution

The justice ministry engaged IBM Global Business Services and IBM Business Partner CENIT AG to develop an integrated, automated and digitized case management system. The solution needed flexibility because ministry document and data management requirements differ across jurisdictional lines. The processes driving judicial decisions and case management must align with these requirements, as well as with the specific roles and responsibilities lawyers, prosecutors, judges and administrative support personnel have within the system. The resulting proof-of-concept solution is called the IBM Ergonomic Judiciary Case Management system. For the front-end interface, the system uses the CENIT ECLISO case management and document management technology, augmented to include necessary judicial functionality. At the back end, IBM® FileNet® Content Manager software acts as a single repository for all information relating to judicial cases.

Impact #1	Streamlined judicial processes with an anticipated gain in efficiency of 30 percent once the system is fully deployed
Impact #2	Improved judicial decisions by adding insight with automatic capture and linking of all relevant case content
Impact #3	Reduced the chance of missing key information with a single repository for case content, no matter the source

Impact #1

Streamlined judicial processes with an anticipated gain in efficiency of 30 percent once the system is fully deployed

Impact #2

Improved judicial decisions by adding insight with automatic capture and linking of all relevant case content

Impact #3

Reduced the chance of missing key information with a single repository for case content, no matter the source

Benefit #1	30% gain in efficiency once the system is fully deployed

Benefit #1

30% gain in efficiency once the system is fully deployed

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Overview

Justice ministry enhances decision making

Operational Impact

Quantitative Benefit