Intelepeer Case Studies Junior College with 12 Geographic Locations Turns to IntelePeer for a Solution that Brings Consistency and Reassurance

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	Junior College with 12 Geographic Locations Turns to IntelePeer for a Solution that Brings Consistency and Reassurance Intelepeer

Junior College with 12 Geographic Locations Turns to IntelePeer for a Solution that Brings Consistency and Reassurance

Intelepeer

Technology Category	Infrastructure as a Service (IaaS) - Backup & Recovery Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries	Education
Applicable Functions	Business Operation
Services	Cloud Planning, Design & Implementation Services
Challenge	Georgia Military College (GMC) was facing a challenge with their existing broadband provider. The provider's tech support was poor and their reaction time was slow. GMC was unable to get a service representative on the phone during a state of emergency. This was a tipping point for GMC and they began looking for other providers. GMC has twelve Distance Learning campuses and additional base campuses across Georgia. They were running Microsoft Communicator (now Skype for Business) through the broadband provider. The campuses are interconnected through an MPLS network. If that network goes down at a particular site, their phone systems have zero remote survivability. Read More
About Customer	Georgia Military College (GMC) is a junior college with twelve Distance Learning campuses and additional base campuses across Georgia. They offer a liberal arts-based, two-year undergraduate curriculum designed to support student attainment of an associate degree and prepare students for transfer to four-year colleges and universities. In addition to the main campus in Milledgeville, GMC operates 13 other campuses throughout the state of Georgia. The college was running Microsoft Communicator (now Skype for Business) through a broadband provider. Read More
Solution	IntelePeer was chosen by GMC as they were the only company certified by Microsoft to work with Skype for Business products. IntelePeer helped GMC establish the proper routing protocols at each campus, facilitated the transition from their previous provider, and set up all of the signaling IPs. Over a three year period, GMC transitioned to a centralized Lync topology. They no longer have local Skype for Business servers at multiple campus locations. The redundant primary and secondary locations directly route all calls through GMC servers and out to IntelePeer, creating a more centralized solution to ensure maximum uptime. IntelePeer is also working with GMC to accomplish a new goal: Disaster Recovery. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Backup & Recovery

Infrastructure as a Service (IaaS) - Cloud Computing

Applicable Industries

Education

Applicable Functions

Business Operation

Services

Cloud Planning, Design & Implementation Services

Challenge

Georgia Military College (GMC) was facing a challenge with their existing broadband provider. The provider's tech support was poor and their reaction time was slow. GMC was unable to get a service representative on the phone during a state of emergency. This was a tipping point for GMC and they began looking for other providers. GMC has twelve Distance Learning campuses and additional base campuses across Georgia. They were running Microsoft Communicator (now Skype for Business) through the broadband provider. The campuses are interconnected through an MPLS network. If that network goes down at a particular site, their phone systems have zero remote survivability.

About Customer

Georgia Military College (GMC) is a junior college with twelve Distance Learning campuses and additional base campuses across Georgia. They offer a liberal arts-based, two-year undergraduate curriculum designed to support student attainment of an associate degree and prepare students for transfer to four-year colleges and universities. In addition to the main campus in Milledgeville, GMC operates 13 other campuses throughout the state of Georgia. The college was running Microsoft Communicator (now Skype for Business) through a broadband provider.

Solution

IntelePeer was chosen by GMC as they were the only company certified by Microsoft to work with Skype for Business products. IntelePeer helped GMC establish the proper routing protocols at each campus, facilitated the transition from their previous provider, and set up all of the signaling IPs. Over a three year period, GMC transitioned to a centralized Lync topology. They no longer have local Skype for Business servers at multiple campus locations. The redundant primary and secondary locations directly route all calls through GMC servers and out to IntelePeer, creating a more centralized solution to ensure maximum uptime. IntelePeer is also working with GMC to accomplish a new goal: Disaster Recovery.

Impact #1	IntelePeer's solution provided a more reliable and consistent service for GMC.
Impact #2	The solution ensured maximum uptime for GMC's phone systems.
Impact #3	IntelePeer's responsive teams of solution architects had the technical expertise to accomplish objectives quickly and successfully.

Impact #1

IntelePeer's solution provided a more reliable and consistent service for GMC.

Impact #2

The solution ensured maximum uptime for GMC's phone systems.

Impact #3

IntelePeer's responsive teams of solution architects had the technical expertise to accomplish objectives quickly and successfully.

Benefit #1	SIP trunking immediately cut costs by 50%

Benefit #1

SIP trunking immediately cut costs by 50%

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Overview

Junior College with 12 Geographic Locations Turns to IntelePeer for a Solution that Brings Consistency and Reassurance

Operational Impact

Quantitative Benefit