11:11 Systems Case Studies Jonas Fitness capitalizes on managed IT to support extensive growth and ongoing innovation

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	Jonas Fitness capitalizes on managed IT to support extensive growth and ongoing innovation 11:11 Systems

Jonas Fitness capitalizes on managed IT to support extensive growth and ongoing innovation

11:11 Systems

Technology Category	Infrastructure as a Service (IaaS) - Cloud Computing Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Discrete Manufacturing
Use Cases	Fleet Management Predictive Maintenance
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	Jonas Fitness, a division of Jonas Software, faced a one-year deadline to migrate its club management applications from legacy platforms to a robust, scalable, and secure alternative. The applications – a legacy system known as i4™, and a next-generation SaaS platform known as Compete®– would require not only highly available production hosting services, but disaster recovery and PCI (Payment Card Industry) compliance support as well. Historically, the organization had struggled to manage and enhance its systems in an agile fashion. Rigid and slowmoving change controls hampered the success of its Compete application. As a software company in a fast-paced industry, Jonas Fitness was eager to obtain superior IT management. Given the tight timetable for migration, the complexity of the endeavor, and the array of skills necessary to manage its platforms, the firm quickly decided it would need to engage a managed services partner. Read More
About Customer	Jonas Fitness is a division of Jonas Software, a leading provider of enterprise management software solutions to a number of vertical markets, including a leadership position in the global fitness, sports, and leisure vertical. Jonas has over 25,000 customers in more than 15 countries worldwide. Jonas’ vision is to be the branded global leader across its ten vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of “Software For Life”. Jonas Fitness is a global leader in health club software and billing services providing best-in-class management systems to health clubs around the world. The solution enables the firm to efficiently manage everything from member check-in to the scheduling of personal training classes, and bill payment to mobile self-service. Enabling its clients to automate and delegate demanding operational challenges frees them to focus on producing a powerful customer experience. Recognizing the value of this approach, more than 6,000 health clubs now rely on its solutions. Read More
Solution	Jonas Fitness engaged 11:11 Systems (formerly Sungard AS) for the complex migration and managed services initiative. The project involved the carefully planned movement of databases and applications to several supporting data centers. 11:11 Systems provided an array of managed hosting services. It was able to provide shared space on an IBM mainframe, sparing Jonas Fitness from investing in an extremely expensive system it could not fully utilize. It provided managed mainframe and x86 infrastructure support for Compete, the company’s SaaS-delivered suite of applications. This gives Jonas Fitness a solid foundation to scale up as necessary, meeting the growth demands of the business in an agile and flexible fashion. Additionally, 11:11 has guided and supported Jonas Fitness through the demanding process of meeting PCI compliance standards. The rigors of this process can be particularly challenging in a new IT environment. Technical support and continuous reporting have been a critical factor in meeting and maintaining the exacting requirements of compliance auditors. And, to ensure the availability and protection of the applications and infrastructure, the 11:11 Managed Recovery team provided replication to a disaster recovery environment. Read More Log in to view content
Contents

Technology Category

Infrastructure as a Service (IaaS) - Cloud Computing

Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Discrete Manufacturing

Use Cases

Fleet Management

Predictive Maintenance

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

Jonas Fitness, a division of Jonas Software, faced a one-year deadline to migrate its club management applications from legacy platforms to a robust, scalable, and secure alternative. The applications – a legacy system known as i4™, and a next-generation SaaS platform known as Compete®– would require not only highly available production hosting services, but disaster recovery and PCI (Payment Card Industry) compliance support as well. Historically, the organization had struggled to manage and enhance its systems in an agile fashion. Rigid and slowmoving change controls hampered the success of its Compete application. As a software company in a fast-paced industry, Jonas Fitness was eager to obtain superior IT management. Given the tight timetable for migration, the complexity of the endeavor, and the array of skills necessary to manage its platforms, the firm quickly decided it would need to engage a managed services partner.

About Customer

Jonas Fitness is a division of Jonas Software, a leading provider of enterprise management software solutions to a number of vertical markets, including a leadership position in the global fitness, sports, and leisure vertical. Jonas has over 25,000 customers in more than 15 countries worldwide. Jonas’ vision is to be the branded global leader across its ten vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of “Software For Life”. Jonas Fitness is a global leader in health club software and billing services providing best-in-class management systems to health clubs around the world. The solution enables the firm to efficiently manage everything from member check-in to the scheduling of personal training classes, and bill payment to mobile self-service. Enabling its clients to automate and delegate demanding operational challenges frees them to focus on producing a powerful customer experience. Recognizing the value of this approach, more than 6,000 health clubs now rely on its solutions.

Solution

Jonas Fitness engaged 11:11 Systems (formerly Sungard AS) for the complex migration and managed services initiative. The project involved the carefully planned movement of databases and applications to several supporting data centers. 11:11 Systems provided an array of managed hosting services. It was able to provide shared space on an IBM mainframe, sparing Jonas Fitness from investing in an extremely expensive system it could not fully utilize. It provided managed mainframe and x86 infrastructure support for Compete, the company’s SaaS-delivered suite of applications. This gives Jonas Fitness a solid foundation to scale up as necessary, meeting the growth demands of the business in an agile and flexible fashion. Additionally, 11:11 has guided and supported Jonas Fitness through the demanding process of meeting PCI compliance standards. The rigors of this process can be particularly challenging in a new IT environment. Technical support and continuous reporting have been a critical factor in meeting and maintaining the exacting requirements of compliance auditors. And, to ensure the availability and protection of the applications and infrastructure, the 11:11 Managed Recovery team provided replication to a disaster recovery environment.

Impact #1	Greater agility and performance
Impact #2	Accelerated delivery schedule for increased competitiveness
Impact #3	Faster deployment of change controls for better quality

Impact #1

Greater agility and performance

Impact #2

Accelerated delivery schedule for increased competitiveness

Impact #3

Faster deployment of change controls for better quality

Benefit #1	Cost savings by eliminating the purchase of additional hardware

Benefit #1

Cost savings by eliminating the purchase of additional hardware

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Overview

Jonas Fitness capitalizes on managed IT to support extensive growth and ongoing innovation

Operational Impact

Quantitative Benefit