SwipeGuide Case Studies Johnson Controls: Enhancing Operator Training with SwipeGuide

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	Johnson Controls: Enhancing Operator Training with SwipeGuide SwipeGuide

Johnson Controls: Enhancing Operator Training with SwipeGuide

SwipeGuide

Technology Category	Cybersecurity & Privacy - Security Compliance
Applicable Industries	Cement Education
Applicable Functions	Quality Assurance
Use Cases	Time Sensitive Networking Visual Quality Detection
Services	Testing & Certification Training
Challenge	Johnson Controls, a global diversified technology and multi-industrial leader, was facing a challenge with their operator training process. The existing work instructions were complex, outdated, and only accessible to team leads, making it difficult for new operators to understand and follow. The company was also dealing with a significant number of operators nearing retirement, which posed a risk of losing valuable insights and knowledge. The challenge was to capture and retain these insights and pass them on to the next generation of operators. Furthermore, Johnson Controls aimed to train and engage operators consistently to ensure they could build products effectively and safely, maintaining high-quality standards regardless of who was manufacturing them. Read More
About Customer	Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. The company's 105,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure, and next-generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Johnson Controls is committed to helping its customers win and creating greater value for all of its stakeholders through strategic focus on its buildings and energy growth platforms. Read More
Solution	Johnson Controls adopted SwipeGuide, a user-friendly platform designed to capture and implement best practices for consistent and effective operator training. The platform's ease of understanding, adoption, and deployment made it an ideal solution for the company's needs. It allowed for documentation and revision control, ensuring accuracy in work instructions. The platform also facilitated feedback collection from the shop floor, which not only boosted engagement but also expanded and enhanced work instructions over time. This created a culture of learning and continuous improvement, guiding new operators through effective learning steps to ensure optimal performance. The solution focused on consistency, standardization, and quality control in training processes. Read More Log in to view content
Contents

Technology Category

Cybersecurity & Privacy - Security Compliance

Applicable Industries

Cement

Education

Applicable Functions

Quality Assurance

Use Cases

Time Sensitive Networking

Visual Quality Detection

Services

Testing & Certification

Training

Challenge

Johnson Controls, a global diversified technology and multi-industrial leader, was facing a challenge with their operator training process. The existing work instructions were complex, outdated, and only accessible to team leads, making it difficult for new operators to understand and follow. The company was also dealing with a significant number of operators nearing retirement, which posed a risk of losing valuable insights and knowledge. The challenge was to capture and retain these insights and pass them on to the next generation of operators. Furthermore, Johnson Controls aimed to train and engage operators consistently to ensure they could build products effectively and safely, maintaining high-quality standards regardless of who was manufacturing them.

About Customer

Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. The company's 105,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure, and next-generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Johnson Controls is committed to helping its customers win and creating greater value for all of its stakeholders through strategic focus on its buildings and energy growth platforms.

Solution

Johnson Controls adopted SwipeGuide, a user-friendly platform designed to capture and implement best practices for consistent and effective operator training. The platform's ease of understanding, adoption, and deployment made it an ideal solution for the company's needs. It allowed for documentation and revision control, ensuring accuracy in work instructions. The platform also facilitated feedback collection from the shop floor, which not only boosted engagement but also expanded and enhanced work instructions over time. This created a culture of learning and continuous improvement, guiding new operators through effective learning steps to ensure optimal performance. The solution focused on consistency, standardization, and quality control in training processes.

Impact #1	The implementation of SwipeGuide has transformed the operator training process at Johnson Controls. The platform's user-friendliness has made it easy for new operators to understand and adopt the work instructions, leading to more effective and safe product manufacturing. The ability to capture and retain the insights of retiring operators has ensured that valuable knowledge is not lost, but passed on to the next generation. The feedback mechanism has fostered a culture of continuous learning and improvement, allowing Johnson Controls to regularly update and enhance their work instructions. This has not only boosted operator engagement but also improved product quality and safety, leading to higher customer satisfaction.

Impact #1

The implementation of SwipeGuide has transformed the operator training process at Johnson Controls. The platform's user-friendliness has made it easy for new operators to understand and adopt the work instructions, leading to more effective and safe product manufacturing. The ability to capture and retain the insights of retiring operators has ensured that valuable knowledge is not lost, but passed on to the next generation. The feedback mechanism has fostered a culture of continuous learning and improvement, allowing Johnson Controls to regularly update and enhance their work instructions. This has not only boosted operator engagement but also improved product quality and safety, leading to higher customer satisfaction.

Benefit #1	Reduced the lead time associated with onboarding new employees, saving resources and ensuring greater productivity for autonomous operators.
Benefit #2	Captured and retained valuable insights from retiring operators, ensuring knowledge continuity.
Benefit #3	Improved work instructions over time through continuous feedback from team members.

Benefit #1

Reduced the lead time associated with onboarding new employees, saving resources and ensuring greater productivity for autonomous operators.

Benefit #2

Captured and retained valuable insights from retiring operators, ensuring knowledge continuity.

Benefit #3

Improved work instructions over time through continuous feedback from team members.

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Overview

Johnson Controls: Enhancing Operator Training with SwipeGuide

Operational Impact

Quantitative Benefit