Case Studies Jobvite Helps Duncan Aviation Soar to New Heights
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Jobvite Helps Duncan Aviation Soar to New Heights

Analytics & Modeling - Predictive Analytics
Application Infrastructure & Middleware - Data Visualization
Aerospace
Professional Service
Business Operation
Human Resources
Predictive Replenishment
Software Design & Engineering Services
System Integration
Training
Duncan Aviation, the largest family-owned MRO (maintenance, repair, and overhaul) facility in the world, faced a significant challenge in attracting quality talent to maintain its employee-first work environment. The company needed a modern, customizable ATS to help source the right talent and foster its family mentality. Their previous system was antiquated and inefficient, with two systems that did not communicate well with each other. This inefficiency hindered their ability to grow their team and maintain the high standards of customer service they are known for.
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Duncan Aviation is a premier provider of business aircraft services, offering everything from custom interior and modifications work to general aircraft repair and maintenance. As the largest family-owned MRO facility globally, Duncan Aviation has grown to over 2,000 employees across three major locations in 26 states. Despite its expansive growth, the company has managed to maintain a family-first environment, focusing on taking care of employees who, in turn, take care of customers. The company is well-known and respected by manufacturers and service providers worldwide, having been owned and operated by the Duncan Aviation family since its founding in 1956.
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Duncan Aviation implemented Jobvite Hire and Engage to modernize their talent acquisition process. Leveraging the Jobvite platform, they increased their candidate pool while maintaining the quality of applicants through targeted campaigns and social media integration. Jobvite Publisher allowed employees to send Jobvites to potential candidates, significantly increasing employee referrals. The social aspect of Jobvite was a crucial factor in their decision to switch, enabling them to harness the networks of internal employees to find candidates they previously wouldn't have. Additionally, Jobvite Engage helped create various web campaigns to attract candidates for specific roles, such as new graduates. The Engage Services team provided valuable insights on maximizing ROI from the tool, and the reporting features allowed Duncan Aviation to benchmark themselves against their industry and demonstrate their progress to senior management.
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Duncan Aviation developed a comprehensive talent pipeline, gaining detailed insights into their growth potential and strategically investing in talent.
The ability to send Jobvites through Jobvite Publisher increased employee referrals and expanded their candidate pool.
Jobvite's social media integration allowed Duncan Aviation to push job opportunities through social networks, leveraging internal employee networks to find new candidates.
Duncan Aviation reduced their average time-to-fill by 11%, bringing it down to just 17 days.
From 2015 to 2016, they saw a 20% increase in their talent pipeline.
The expansion of their facility in Provo, Utah, is expected to grow from 40 team members to approximately 225 by 2020.
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