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Case Studies
Jerome’s Furniture sees 10x times better conversion after implementing LiveChat
Overview
Jerome’s Furniture sees 10x times better conversion after implementing LiveChatText |
Retail | |
Sales & Marketing | |
Software Design & Engineering Services | |
Operational Impact
The company saw a huge increase in the conversion rates after a customer has accessed their chat. | |
Customers who used chat are 10 times more likely to make a purchase than those that didn’t. | |
Non-ecommerce conversions for their ‘Click to call’ and ‘Get directions’ also went up by a huge margin, contributing to even more sales. | |
Quantitative Benefit
1000% increase in conversion rate for customers who used their live chat versus visitors that did not engage in chat. | |