Blue Yonder Case Studies JDA Minutes Provides Sysco Canada With Fast, Flexible Training
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JDA Minutes Provides Sysco Canada With Fast, Flexible Training

Blue Yonder
Platform as a Service (PaaS) - Application Development Platforms
Food & Beverage
Procurement
Remote Collaboration
Virtual Training
Training
Sysco, a global leader in food product distribution, was seeking a way to train new users and refresh experienced users on key topics in a fast and flexible manner. The company wanted to prepare new staff for certification courses in advance and improve knowledge of solution features for better results. Sysco operates in a complex environment, purchasing, storing, and delivering products from the frozen, refrigerated, and ambient environment from/to more than 161 warehouses across the U.S. and Canada. The company services the most remote areas in North America, making training a challenging task.
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Sysco is the global leader in selling, marketing, and distributing food products to restaurants, healthcare and educational facilities, lodging establishments, and other customers who prepare meals away from home. The company's product range covers all food categories and also includes equipment and supplies for the foodservice and hospitality industries. Sysco operates more than 161 warehouses across the U.S. and Canada, servicing even the most remote areas in North America.
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Sysco leveraged JDA Minutes, a cloud-based video training program, to supplement the training already provided by JDA Education Services. The company subscribed to the JDA Minutes Advanced Warehouse Replenishment channel to provide targeted training to its staff. The cloud-based nature of the program allowed for remote training, making it accessible to staff across Sysco's extensive network of warehouses. The program also allowed for topic-specific assignments, ensuring that staff received training relevant to their roles and responsibilities.
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75 percent of procurement staff accessed JDA Minutes for remote training
Improved solution knowledge to enhance inventory allocation analysis
Better customer service through improved inventory allocation
75% of procurement staff utilized the training program
Improved customer service through enhanced inventory allocation analysis
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