Case Studies
JCB benefit from 3T’s ‘extensive logistics knowledge’
Overview
Application Infrastructure & Middleware - Data Exchange & Integration Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Warehouse Management Systems (WMS) | |
Equipment & Machinery Transportation | |
Logistics & Transportation Warehouse & Inventory Management | |
Fleet Management Inventory Management Track & Trace of Assets | |
Software Design & Engineering Services System Integration | |
Operational Impact
The implementation of GCM in the European Parts Centre facilitated the automation of all transport administration and optimized the transport plan. | |
The system integration created track and trace visibility for dealers, providing a complete carrier invoice audit process ensuring the correct tariff is applied to each delivery. | |
The web dealer portal enabled all JCB dealers to view their order status via the 3T website, providing end-to-end visibility from order receipt to delivery. | |
Quantitative Benefit
A drop in machine sales of 40% caused by the global recession made cost reduction initiatives a priority. | |
JCB aims to support 95% availability of all requests within 24 hours through its global distribution network. | |