ECI Software Solutions Case Studies JC PRECISION MILLING: Better Scheduling, On-Time Delivery, and Planning with E2 SHOP
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JC PRECISION MILLING: Better Scheduling, On-Time Delivery, and Planning with E2 SHOP

ECI Software Solutions
Platform as a Service (PaaS) - Application Development Platforms
Equipment & Machinery
Discrete Manufacturing
Quality Assurance
Inventory Management
Manufacturing System Automation
Cloud Planning, Design & Implementation Services
JC Precision Milling, a precision CNC shop, was facing challenges with their existing ERP system, JobBoss, which was not meeting their shop’s or their customers’ needs. The lack of a robust scheduling program made it difficult to estimate job durations, locate jobs on the shop floor, and ensure smooth workflow. This resulted in delayed deliveries and dissatisfied customers. The company realized the need for a better software solution to improve their operations and customer service.
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JC Precision Milling is a precision CNC shop that has been in operation since 1979. The company has a strong reputation for its commitment to customer satisfaction, as evidenced by its recognition as Manufacturer of the Year by the Rockford Illinois Chamber of Commerce in 2019. Despite this accolade, the company recognized the need for improvement in its operations and began searching for a new ERP system in March 2020. The company's Senior Administrator and Demand Chain Manager, Amy August, played a key role in this process.
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The company decided to implement E2 SHOP, a cloud-based ERP system, to address their operational challenges. The system was fully integrated into their operations within two weeks, a significantly shorter period than the typical 30-60 days for most shops. With E2 SHOP, JC Precision Milling was able to improve their on-time delivery significantly, much to the delight of their customers. The system also provided valuable insights into their shop floor operations, enabling them to optimize their workflow by adjusting the working hours of different departments based on their capacity. Furthermore, the cloud-based nature of E2 SHOP allowed for remote access, providing flexibility and convenience for the management.
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Improved on-time delivery from 40-50% to over 75-80%.
Gained insights into shop floor operations, enabling optimization of workflow and resource allocation.
Saved approximately 15-20% of time previously spent on tracking down jobs and other information.
On-time delivery improved from 40-50% to over 75-80%.
Time savings of approximately 15-20% on job tracking and information retrieval.
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