Case Studies
James Andrew International and Qube: The investment that has helped grow the business
Overview
Analytics & Modeling - Predictive Analytics Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Remote Monitoring & Control Systems | |
Business Operation Facility Management | |
Predictive Maintenance Remote Asset Management | |
Software Design & Engineering Services System Integration Training | |
Operational Impact
Automated reports are also useful internal tools, especially when they are linked to workflows and trigger email reminders of actions due. JAI has set up reports for the ‘nuts and bolts’ of property management, for example to confirm that gas safety certificates are up to date. Other reports deal with the financial side, issuing alerts if service charge accounts risk being overspent. JAI has already produced around 30 specialist reports (for both external and internal stakeholders) due to the flexibility of the Qube reporting suite. | |
Qube has led to significant and measurable time savings. A notable example is having the Document Manager – which has cut administration time on the £20m worth of service charge accounts in half, while the automating reports for owners has provided significant time savings as they no longer have to compile them manually. In addition, Qube provides a clearer audit trail (as previously mentioned). While not specifically measured, providing remote access to Qube has also made building managers a great deal more effective. | |
Bar Code Scanning is another piece of technology that is making a measurable difference. JAI receives as many as 200-300 invoices each day and, like many organisations, its offices previously had to accommodate paper files. As technology developed, the invoices were manually entered into the JAI system but the task took someone all day to complete. With Qube, this process has been transformed. Now all those invoices are bar-coded and scanned and the human interface has been cut down to a matter of minutes. What’s more, the online versions are all in one place and are accessible to JAI from any office location or in the field. | |
Quantitative Benefit
JAI has £2.5 billion of commercial and residential property under management in the UK alone. | |
Document Manager has cut administration time on the £20m worth of service charge accounts in half. | |
JAI receives as many as 200-300 invoices each day. | |