Case Studies
iTesso Optimizes Utilization of Azure Platform with Help from New Relic
Overview
Infrastructure as a Service (IaaS) - Cloud Computing | |
Business Operation | |
Predictive Maintenance Real-Time Location System (RTLS) | |
Cloud Planning, Design & Implementation Services | |
Operational Impact
With New Relic, the iTesso team was able to gain new insights into the efficiency of its Azure environment. They discovered that their VMs were only at 30 or 40 percent usage for both CPU and memory and hadn't crossed the 50 percent threshold in weeks. Based on this evidence, they switched to smaller machines, with the option to scale up as necessary, making better use of the Azure platform. | |
New Relic alerted the team to an error that was causing a major slowdown at a critical moment in the reservation process. Within five minutes of investigating the problem, they could see that the issue arose from an error in one of their databases. They spent a few hours testing and deploying a patch, which immediately improved call times to the database by a factor of three. | |
With the New Relic mobile app, the team can track application performance on the go and even resolve emerging issues on their iPhones. | |
Quantitative Benefit
Improved key application response times by a factor of three. | |
Improved the average response time overall by 30 percent in just two months. | |
Achieved a 50% improvement in 'reservation save time' — a key transaction in the reservations process. | |