IBM Case Studies ISS Consulting uses SoftLayer cloud services to increase sales efficiency and reach more clients

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	ISS Consulting uses SoftLayer cloud services to increase sales efficiency and reach more clients IBM

ISS Consulting uses SoftLayer cloud services to increase sales efficiency and reach more clients

IBM

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP) Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Functions	Business Operation Sales & Marketing
Services	Cloud Planning, Design & Implementation Services Software Design & Engineering Services
Challenge	ISS Consulting, an SAP solution consulting partner, was facing challenges in demonstrating SAP software to potential clients due to the cost and complexity of creating specific SAP demonstration instances on the on-premise data center. This resulted in the company not being able to reliably produce more than a few high-quality sales presentations per month. The data center servers used to run the SAP demonstration instances also ran general business applications, which affected the performance of the SAP solution. The local IT team tasked with creating the new demo environments were often busy with other tasks, further complicating the situation. Read More
About Customer	ISS Consulting is an SAP-certified IT services provider that specializes in SAP software implementation and services. The company is headquartered in Kuala Lumpur, Malaysia and has offices in Singapore and Thailand. ISS Consulting serves a wide range of clients and industries, including manufacturing, non-governmental bodies, and professional companies. The client sites range from as few as ten users up to one thousand or higher. The company's sales team uses on-location presentations of SAP software to potential clients as a key part of demonstrating the advantages of SAP solutions. To do so, ISS Consulting created demonstration instances of SAP ERP software, running on its own data center in Malaysia. Read More
Solution	ISS Consulting decided to move its SAP demonstration instances to SoftLayer, a cloud-based solution recommended by IBM. This service enables ISS Consulting to create, configure, and deploy new SAP instances that can be tailored to mimic each customer situation as accurately as possible. Reliable data connections improve upload times and provide a consistent user experience during demonstrations. Each SAP demo environment can be sized to match the potential customer’s situation, and there are no issues around application workload or availability of IT staff. The cloud-based solution from SoftLayer allows ISS Consulting to create new SAP demo environments very quickly, with high-capacity connections that provide reliable data upload processes. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Infrastructure as a Service (IaaS) - Cloud Computing

Applicable Functions

Business Operation

Sales & Marketing

Services

Cloud Planning, Design & Implementation Services

Software Design & Engineering Services

Challenge

ISS Consulting, an SAP solution consulting partner, was facing challenges in demonstrating SAP software to potential clients due to the cost and complexity of creating specific SAP demonstration instances on the on-premise data center. This resulted in the company not being able to reliably produce more than a few high-quality sales presentations per month. The data center servers used to run the SAP demonstration instances also ran general business applications, which affected the performance of the SAP solution. The local IT team tasked with creating the new demo environments were often busy with other tasks, further complicating the situation.

About Customer

ISS Consulting is an SAP-certified IT services provider that specializes in SAP software implementation and services. The company is headquartered in Kuala Lumpur, Malaysia and has offices in Singapore and Thailand. ISS Consulting serves a wide range of clients and industries, including manufacturing, non-governmental bodies, and professional companies. The client sites range from as few as ten users up to one thousand or higher. The company's sales team uses on-location presentations of SAP software to potential clients as a key part of demonstrating the advantages of SAP solutions. To do so, ISS Consulting created demonstration instances of SAP ERP software, running on its own data center in Malaysia.

Solution

ISS Consulting decided to move its SAP demonstration instances to SoftLayer, a cloud-based solution recommended by IBM. This service enables ISS Consulting to create, configure, and deploy new SAP instances that can be tailored to mimic each customer situation as accurately as possible. Reliable data connections improve upload times and provide a consistent user experience during demonstrations. Each SAP demo environment can be sized to match the potential customer’s situation, and there are no issues around application workload or availability of IT staff. The cloud-based solution from SoftLayer allows ISS Consulting to create new SAP demo environments very quickly, with high-capacity connections that provide reliable data upload processes.

Impact #1	ISS Consulting now promotes fully cloud-enabled off-premise SAP solution implementation and services hosted on SoftLayer to its potential clients.
Impact #2	The company is able to deliver more SAP demonstrations each month.
Impact #3	SoftLayer provides reliable, high-capacity internet connections, ensuring that every demonstration runs as smoothly as a live production instance.

Impact #1

ISS Consulting now promotes fully cloud-enabled off-premise SAP solution implementation and services hosted on SoftLayer to its potential clients.

Impact #2

The company is able to deliver more SAP demonstrations each month.

Impact #3

SoftLayer provides reliable, high-capacity internet connections, ensuring that every demonstration runs as smoothly as a live production instance.

Benefit #1	Two working days saved per sales presentation.
Benefit #2	Increased the number of demonstrations in a month, helping to reach out to more potential clients.
Benefit #3	Simple and rapid capacity provision enables SAP demonstrations to be prepared faster.

Benefit #1

Two working days saved per sales presentation.

Benefit #2

Increased the number of demonstrations in a month, helping to reach out to more potential clients.

Benefit #3

Simple and rapid capacity provision enables SAP demonstrations to be prepared faster.

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Overview

ISS Consulting uses SoftLayer cloud services to increase sales efficiency and reach more clients

Operational Impact

Quantitative Benefit