Case Studies IRIS Solutions keeps clients safe from cyberthreats

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	IRIS Solutions keeps clients safe from cyberthreats

IRIS Solutions keeps clients safe from cyberthreats

Technology Category	Cybersecurity & Privacy - Endpoint Security Cybersecurity & Privacy - Network Security
Applicable Industries	Professional Service
Applicable Functions	Business Operation
Services	Cybersecurity Services System Integration
Challenge	IRIS Solutions, a managed IT service provider, faced significant challenges with their previous security solution, VIPRE. VIPRE failed to stop malware at client sites, leading to increased malware infections and security breaches. Additionally, VIPRE's licensing model required IRIS Solutions to set up individual licenses for each client, which was both time-consuming and expensive. This inefficiency prompted IRIS Solutions to seek alternative security solutions that could offer better protection and a more efficient licensing model. After evaluating several options, Bitdefender and Sophos emerged as the top choices. Ultimately, IRIS Solutions selected Bitdefender Cloud Security for MSPs due to its exceptional security features and a licensing model well-suited for managed service providers. Read More
About Customer	IRIS Solutions is a managed service provider based in Charlotte, North Carolina, specializing in IT services such as network integration, server management, business continuity planning, and security consulting. The company is dedicated to providing top-notch customer support and high-quality IT solutions to its clients. With a team of 20 IT staff members, IRIS Solutions serves a diverse range of clients, offering comprehensive IT services designed to enhance security, efficiency, and business continuity. The company's commitment to customer satisfaction and advanced security solutions has made it a trusted partner for businesses seeking reliable IT support and protection against cyber threats. Read More
Solution	IRIS Solutions implemented Bitdefender Cloud Security for MSPs to enhance their security offerings and address the shortcomings of their previous solution, VIPRE. The Bitdefender solution was deployed to protect approximately 2,000 endpoints, including Windows workstations and both virtualized and physical Windows servers. This deployment extended to IRIS Solutions' own data center infrastructure, ensuring comprehensive protection across their operations. The effectiveness of Bitdefender was quickly demonstrated during a ransomware outbreak at a client site. While older computers without Bitdefender were compromised, the 150 computers running Bitdefender remained fully protected. This incident highlighted the robust security capabilities of Bitdefender and reinforced IRIS Solutions' decision to adopt it. Additionally, Bitdefender's simple monthly licensing model significantly reduced the administrative burden and costs associated with managing individual licenses for each client. Read More Log in to view content
Contents

Technology Category

Cybersecurity & Privacy - Endpoint Security

Cybersecurity & Privacy - Network Security

Applicable Industries

Professional Service

Applicable Functions

Business Operation

Services

Cybersecurity Services

System Integration

Challenge

IRIS Solutions, a managed IT service provider, faced significant challenges with their previous security solution, VIPRE. VIPRE failed to stop malware at client sites, leading to increased malware infections and security breaches. Additionally, VIPRE's licensing model required IRIS Solutions to set up individual licenses for each client, which was both time-consuming and expensive. This inefficiency prompted IRIS Solutions to seek alternative security solutions that could offer better protection and a more efficient licensing model. After evaluating several options, Bitdefender and Sophos emerged as the top choices. Ultimately, IRIS Solutions selected Bitdefender Cloud Security for MSPs due to its exceptional security features and a licensing model well-suited for managed service providers.

About Customer

IRIS Solutions is a managed service provider based in Charlotte, North Carolina, specializing in IT services such as network integration, server management, business continuity planning, and security consulting. The company is dedicated to providing top-notch customer support and high-quality IT solutions to its clients. With a team of 20 IT staff members, IRIS Solutions serves a diverse range of clients, offering comprehensive IT services designed to enhance security, efficiency, and business continuity. The company's commitment to customer satisfaction and advanced security solutions has made it a trusted partner for businesses seeking reliable IT support and protection against cyber threats.

Solution

IRIS Solutions implemented Bitdefender Cloud Security for MSPs to enhance their security offerings and address the shortcomings of their previous solution, VIPRE. The Bitdefender solution was deployed to protect approximately 2,000 endpoints, including Windows workstations and both virtualized and physical Windows servers. This deployment extended to IRIS Solutions' own data center infrastructure, ensuring comprehensive protection across their operations. The effectiveness of Bitdefender was quickly demonstrated during a ransomware outbreak at a client site. While older computers without Bitdefender were compromised, the 150 computers running Bitdefender remained fully protected. This incident highlighted the robust security capabilities of Bitdefender and reinforced IRIS Solutions' decision to adopt it. Additionally, Bitdefender's simple monthly licensing model significantly reduced the administrative burden and costs associated with managing individual licenses for each client.

Impact #1	IRIS Solutions experienced a 95% reduction in time spent managing security issues, decreasing from 20-25 hours to less than an hour per month.
Impact #2	The number of malware-related trouble calls dropped by 70%, leading to significant time savings for the IT team.
Impact #3	Bitdefender's efficient licensing model saved IRIS Solutions 30 hours per month, translating to $35,000 in annual savings.

Impact #1

IRIS Solutions experienced a 95% reduction in time spent managing security issues, decreasing from 20-25 hours to less than an hour per month.

Impact #2

The number of malware-related trouble calls dropped by 70%, leading to significant time savings for the IT team.

Impact #3

Bitdefender's efficient licensing model saved IRIS Solutions 30 hours per month, translating to $35,000 in annual savings.

Benefit #1	Reduced malware infections by 95%.
Benefit #2	Saved 30 hours per month and $35,000 per year due to a more efficient licensing model.
Benefit #3	Decreased malware-related trouble calls by 70%.

Benefit #1

Reduced malware infections by 95%.

Benefit #2

Saved 30 hours per month and $35,000 per year due to a more efficient licensing model.

Benefit #3

Decreased malware-related trouble calls by 70%.

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Overview

IRIS Solutions keeps clients safe from cyberthreats

Operational Impact

Quantitative Benefit