IPH Unifies Security Operations

Given the group’s growth and expansion, cybersecurity was a key priority for the IPH IT team. While the team had providers in place, they felt their needs weren’t being met; they did not have adequate incident tracking mechanisms or a centralized location to go to for any issues. So, the team decided to search for a new security provider that could provide quicker response times and a unified view of security alerts across the group, which would alleviate internal resource constraint that comes with investigating security incidents from multiple vendors.\n\nIPH previously relied on several different security systems from a range of providers and did not have a centralized team to contact when alerts arose; ultimately, this led to the IT team exploring the idea of using a Security Information and Event Management (SIEM) solution. With offices across the region working with a diverse client base, the IT team wanted a holistic view of security with constant incident tracking mechanisms in place. Due to the size of IPH, the IT team struggled with the high volume of alerts they were receiving and needed a better way to prioritize what incidents were critical and required quick action and provide relief for their alert fatigue. IPH also wanted a partner that could help them to identify the gaps in their security controls and help to implement fixes that would streamline their processes and reduce redundancies.

IPH is Asia Pacific’s leading intellectual property services group. The group was formed in 2014 with firm Spruson & Ferguson, one of Australia’s first patent and trademark attorney firms, and listed on the Australian Stock Exchange that year, becoming the first IP services group to list. Since then, the group has grown significantly and today includes several leading IP firms in the Asia Pacific region, employing a highly skilled team of approximately 1000 employees.