Maggiano’s Little Italy, a restaurant chain with 51 locations across 22 states, was facing a significant challenge in its hiring process. The robust economy was enabling job seekers to be more selective about opportunities, while the consumer demand for restaurants was calling for a steady stream of employees throughout the year. The restaurant chain had high-volume hiring needs for various permanent and seasonal roles including busser, host, line cook, server, and banquet sales. The goal was to engage a wider audience, increase applicant capture, automate pre-screening and scheduling, and reduce time to interview. However, the traditional hiring process was proving to be inefficient and time-consuming, making it difficult for the company to attract and retain the right talent.
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