Case Studies Interview With Tim Cassidy, President Of Cassidy & Associates Real Estate, Inc.

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	Interview With Tim Cassidy, President Of Cassidy & Associates Real Estate, Inc.

Interview With Tim Cassidy, President Of Cassidy & Associates Real Estate, Inc.

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Remote Monitoring & Control Systems
Applicable Functions	Business Operation Facility Management
Use Cases	Remote Asset Management
Services	Software Design & Engineering Services System Integration
Challenge	Cassidy & Associates had been using Yardi for over 20 years but found it increasingly inefficient. The company was duplicating efforts on various tasks, leading to wasted time and resources. An intern from UCSB, who later became an employee, encouraged the company to embrace technology to streamline operations. The goal was to save time and eliminate redundant steps, which led to the decision to upgrade their systems and adopt new technology. Read More
About Customer	Cassidy & Associates Real Estate, Inc. is a corporation that has been in operation since 1987. The company specializes in managing single-family residential homes, condominiums, and apartment buildings. With a focus on providing high-quality property management services, Cassidy & Associates has built a reputation for efficiency and customer satisfaction. The company is based in the United States and has a team that is dedicated to leveraging technology to improve their operations. They have recently made significant upgrades to their technological infrastructure to better serve their clients and streamline their processes. Read More
Solution	Cassidy & Associates decided to switch from Yardi to AppFolio Property Manager, influenced by an employee who advocated for the use of Apple products and streamlined processes. The company purchased iPads and integrated them into their operations, allowing for on-site maintenance and inspections. Work orders could be written up and emailed directly to vendors, saving significant time. The marketing tools within AppFolio also helped in leasing units faster, with the leasing agent saving about 50% of her time. The screening feature of AppFolio made it easier and quicker to access reports, further enhancing efficiency. Additionally, the company went paperless, storing all tenant information and correspondence digitally, which improved accessibility and disaster recovery plans. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Functional Applications - Remote Monitoring & Control Systems

Applicable Functions

Business Operation

Facility Management

Use Cases

Remote Asset Management

Services

Software Design & Engineering Services

System Integration

Challenge

Cassidy & Associates had been using Yardi for over 20 years but found it increasingly inefficient. The company was duplicating efforts on various tasks, leading to wasted time and resources. An intern from UCSB, who later became an employee, encouraged the company to embrace technology to streamline operations. The goal was to save time and eliminate redundant steps, which led to the decision to upgrade their systems and adopt new technology.

About Customer

Cassidy & Associates Real Estate, Inc. is a corporation that has been in operation since 1987. The company specializes in managing single-family residential homes, condominiums, and apartment buildings. With a focus on providing high-quality property management services, Cassidy & Associates has built a reputation for efficiency and customer satisfaction. The company is based in the United States and has a team that is dedicated to leveraging technology to improve their operations. They have recently made significant upgrades to their technological infrastructure to better serve their clients and streamline their processes.

Solution

Cassidy & Associates decided to switch from Yardi to AppFolio Property Manager, influenced by an employee who advocated for the use of Apple products and streamlined processes. The company purchased iPads and integrated them into their operations, allowing for on-site maintenance and inspections. Work orders could be written up and emailed directly to vendors, saving significant time. The marketing tools within AppFolio also helped in leasing units faster, with the leasing agent saving about 50% of her time. The screening feature of AppFolio made it easier and quicker to access reports, further enhancing efficiency. Additionally, the company went paperless, storing all tenant information and correspondence digitally, which improved accessibility and disaster recovery plans.

Impact #1	The transition to AppFolio Property Manager was smooth, with excellent support from the AppFolio team.
Impact #2	The company has shifted job responsibilities, eliminating many redundant steps and saving time.
Impact #3	Maintenance and inspections are now conducted on-site using iPads, streamlining the process.

Impact #1

The transition to AppFolio Property Manager was smooth, with excellent support from the AppFolio team.

Impact #2

The company has shifted job responsibilities, eliminating many redundant steps and saving time.

Impact #3

Maintenance and inspections are now conducted on-site using iPads, streamlining the process.

Benefit #1	Leasing agent's time saved by 50% due to improved marketing tools.

Benefit #1

Leasing agent's time saved by 50% due to improved marketing tools.

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Overview

Interview With Tim Cassidy, President Of Cassidy & Associates Real Estate, Inc.

Operational Impact

Quantitative Benefit