Guesty Case Studies International Property Management Company Boosts Revenue by 30% with IoT Solution

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	International Property Management Company Boosts Revenue by 30% with IoT Solution Guesty

International Property Management Company Boosts Revenue by 30% with IoT Solution

Guesty

Technology Category	Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries	Buildings Equipment & Machinery
Applicable Functions	Facility Management Maintenance
Use Cases	Inventory Management Supply Chain Visibility
Services	System Integration
Challenge	Stay at Lina, an international property management company, was facing significant challenges as it expanded its portfolio across four different countries. The company was struggling with a lack of visibility and integration, leading to issues such as double bookings and delays in response times. These issues were negatively impacting their commitment to providing exceptional guest service. Additionally, the absence of an efficient revenue management system meant that despite their growth, their expenses were too high to scale sustainably. The company was in need of a tool that would provide them with the visibility and centralized management they required to expand their business without losing their unique touch. Read More
About Customer	Stay at Lina is an international property management company founded by Albert Gjonbalaj and Frank Hax. Drawing from their extensive experience in growing and expanding businesses, they established Stay at Lina with the goal of creating a diverse portfolio of properties in and around major cities within the US and Europe. The company aims to provide people with the opportunity to escape their busy lives and enjoy a truly welcoming experience. As of 2020, Stay at Lina listed properties in Upstate New York, Kosovo, Montenegro, and Albania. Read More
Solution	In search of a Property Management System (PMS) that would meet their needs, Stay at Lina adopted Guesty's platform in early 2020. The platform's user-friendly interface allowed Stay at Lina to centralize their bookings, operations, and revenue. They began tracking their current and future reservations using Guesty’s Multi-Calendar feature, which they integrated into their strategy of creating contact-free experiences for guests. Guesty’s Automated Messages supported their keyless entry procedure, sending guests instructions upon check-in and checkout. Furthermore, Guesty’s Channel Manager, Task Management, and Unified Inbox were instrumental in streamlining cleaning and maintenance operations, allowing Stay at Lina to focus on their revenue management strategy. Read More Log in to view content
Contents

Technology Category

Platform as a Service (PaaS) - Application Development Platforms

Applicable Industries

Buildings

Equipment & Machinery

Applicable Functions

Facility Management

Maintenance

Use Cases

Inventory Management

Supply Chain Visibility

Services

System Integration

Challenge

Stay at Lina, an international property management company, was facing significant challenges as it expanded its portfolio across four different countries. The company was struggling with a lack of visibility and integration, leading to issues such as double bookings and delays in response times. These issues were negatively impacting their commitment to providing exceptional guest service. Additionally, the absence of an efficient revenue management system meant that despite their growth, their expenses were too high to scale sustainably. The company was in need of a tool that would provide them with the visibility and centralized management they required to expand their business without losing their unique touch.

About Customer

Stay at Lina is an international property management company founded by Albert Gjonbalaj and Frank Hax. Drawing from their extensive experience in growing and expanding businesses, they established Stay at Lina with the goal of creating a diverse portfolio of properties in and around major cities within the US and Europe. The company aims to provide people with the opportunity to escape their busy lives and enjoy a truly welcoming experience. As of 2020, Stay at Lina listed properties in Upstate New York, Kosovo, Montenegro, and Albania.

Solution

In search of a Property Management System (PMS) that would meet their needs, Stay at Lina adopted Guesty's platform in early 2020. The platform's user-friendly interface allowed Stay at Lina to centralize their bookings, operations, and revenue. They began tracking their current and future reservations using Guesty’s Multi-Calendar feature, which they integrated into their strategy of creating contact-free experiences for guests. Guesty’s Automated Messages supported their keyless entry procedure, sending guests instructions upon check-in and checkout. Furthermore, Guesty’s Channel Manager, Task Management, and Unified Inbox were instrumental in streamlining cleaning and maintenance operations, allowing Stay at Lina to focus on their revenue management strategy.

Impact #1	The adoption of Guesty's platform had a significant impact on Stay at Lina's operations. The platform's user-friendly interface and features allowed the company to centralize their operations, leading to improved efficiency and reduced response times. The Multi-Calendar feature and Automated Messages facilitated the creation of contact-free experiences for guests, enhancing their overall experience. The Channel Manager, Task Management, and Unified Inbox streamlined cleaning and maintenance operations, allowing the company to focus on their revenue management strategy. As a result, Stay at Lina was able to maintain its unique touch while expanding its business.

Impact #1

The adoption of Guesty's platform had a significant impact on Stay at Lina's operations. The platform's user-friendly interface and features allowed the company to centralize their operations, leading to improved efficiency and reduced response times. The Multi-Calendar feature and Automated Messages facilitated the creation of contact-free experiences for guests, enhancing their overall experience. The Channel Manager, Task Management, and Unified Inbox streamlined cleaning and maintenance operations, allowing the company to focus on their revenue management strategy. As a result, Stay at Lina was able to maintain its unique touch while expanding its business.

Benefit #1	In one year, Stay at Lina grew from 30 to 44 properties, a 46% increase
Benefit #2	Stay at Lina is on track to open 5 more locations by the end of the year
Benefit #3	Guesty's platform led to more bookings and a 30% boost in revenue

Benefit #1

In one year, Stay at Lina grew from 30 to 44 properties, a 46% increase

Benefit #2

Stay at Lina is on track to open 5 more locations by the end of the year

Benefit #3

Guesty's platform led to more bookings and a 30% boost in revenue

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Overview

International Property Management Company Boosts Revenue by 30% with IoT Solution

Operational Impact

Quantitative Benefit