HqO
Case Studies
Intercontinental's Transformation of Non-Amenitized Buildings with HqO
Overview
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Intercontinental's Transformation of Non-Amenitized Buildings with HqOHqO |
Networks & Connectivity - 5G Robots - Wheeled Robots | |
Buildings Cement | |
Maintenance Procurement | |
Building Automation & Control Construction Management | |
Operational Impact
The partnership with HqO and the implementation of the tenant experience app resulted in several operational benefits for Intercontinental. The app facilitated direct communication with tenants, which was particularly useful during periods of disruptive construction. It also helped to increase awareness of the building's small cafe, leading to increased revenue. The app was instrumental in the successful rollout and promotion of the new amenity center, with over 99% of building occupants downloading and regularly engaging with the app. The app also facilitated the introduction of mobile amenities to the building, further enhancing the tenant experience. Overall, the solution helped Intercontinental to elevate the profile of the 955 Massachusetts Avenue property and compete more effectively with neighboring properties. | |
Quantitative Benefit
Over 99% of building occupants have downloaded and regularly engaged with their building app since launch | |
Digital content engagement has remained steady throughout the pandemic from March through December | |
Revenue from the building's small cafe increased as a result of promotional items offered through the app | |