Case Studies InTek Freight & Logistics Achieves Competitive Advantage with MercuryGate TMS

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	InTek Freight & Logistics Achieves Competitive Advantage with MercuryGate TMS

InTek Freight & Logistics Achieves Competitive Advantage with MercuryGate TMS

Technology Category	Functional Applications - Transportation Management Systems (TMS) Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries	Transportation
Applicable Functions	Business Operation Logistics & Transportation
Use Cases	Fleet Management Remote Asset Management Supply Chain Visibility
Services	Cloud Planning, Design & Implementation Services System Integration
Challenge	InTek Freight & Logistics, a leading North American logistics service provider, faced the challenge of efficiently managing intermodal transportation. The company needed a solution that could provide fast, easy access to capacity at competitive rates, streamline operations, and offer real-time visibility. Without a robust transportation management system (TMS), the process of securing rates and capacity involved referencing multiple platforms and making individual phone calls, which was time-consuming and inefficient. The company aimed to improve its speed in providing quotes and securing shipments to maintain a competitive edge in the market. Read More
About Customer	InTek Freight & Logistics, headquartered in Plainfield, IN, is a prominent logistics service provider in North America. The company specializes in delivering superior road and rail freight services, particularly in the intermodal market. InTek is known for its commitment to leveraging advanced technology to enhance its operations and provide exceptional service to its customers. The company serves a wide range of transportation needs, including door-to-door intermodal, truckload (TL), less-than-truckload (LTL), and full-service outbound and inbound transportation management. InTek's success is attributed to its ability to handle complex logistics challenges and its focus on providing valuable information to shippers through customized reports and web portals. Read More
Solution	InTek Freight & Logistics implemented MercuryGate's comprehensive TMS solution to address its challenges. The MercuryGate TMS is a cloud-based system that offers real-time visibility and extensive options to find capacity and rates quickly. This solution allows InTek to manage intermodal transportation on a single platform, streamlining the process of securing rates and capacity. The TMS enables InTek to provide fast, accurate quotes and make informed decisions based on multiple factors, including relationships and experience. By using MercuryGate TMS, InTek can efficiently handle door-to-door intermodal moves, reducing the time required to secure shipments and improving overall operational efficiency. The system's ability to provide real-time updates and visibility ensures that InTek's customers receive timely and accurate information about their shipments. Read More Log in to view content
Contents

Technology Category

Functional Applications - Transportation Management Systems (TMS)

Infrastructure as a Service (IaaS) - Cloud Computing

Applicable Industries

Transportation

Applicable Functions

Business Operation

Logistics & Transportation

Use Cases

Fleet Management

Remote Asset Management

Supply Chain Visibility

Services

Cloud Planning, Design & Implementation Services

System Integration

Challenge

InTek Freight & Logistics, a leading North American logistics service provider, faced the challenge of efficiently managing intermodal transportation. The company needed a solution that could provide fast, easy access to capacity at competitive rates, streamline operations, and offer real-time visibility. Without a robust transportation management system (TMS), the process of securing rates and capacity involved referencing multiple platforms and making individual phone calls, which was time-consuming and inefficient. The company aimed to improve its speed in providing quotes and securing shipments to maintain a competitive edge in the market.

About Customer

InTek Freight & Logistics, headquartered in Plainfield, IN, is a prominent logistics service provider in North America. The company specializes in delivering superior road and rail freight services, particularly in the intermodal market. InTek is known for its commitment to leveraging advanced technology to enhance its operations and provide exceptional service to its customers. The company serves a wide range of transportation needs, including door-to-door intermodal, truckload (TL), less-than-truckload (LTL), and full-service outbound and inbound transportation management. InTek's success is attributed to its ability to handle complex logistics challenges and its focus on providing valuable information to shippers through customized reports and web portals.

Solution

InTek Freight & Logistics implemented MercuryGate's comprehensive TMS solution to address its challenges. The MercuryGate TMS is a cloud-based system that offers real-time visibility and extensive options to find capacity and rates quickly. This solution allows InTek to manage intermodal transportation on a single platform, streamlining the process of securing rates and capacity. The TMS enables InTek to provide fast, accurate quotes and make informed decisions based on multiple factors, including relationships and experience. By using MercuryGate TMS, InTek can efficiently handle door-to-door intermodal moves, reducing the time required to secure shipments and improving overall operational efficiency. The system's ability to provide real-time updates and visibility ensures that InTek's customers receive timely and accurate information about their shipments.

Impact #1	InTek Freight & Logistics has significantly reduced labor time to just five minutes per move, from gathering information to securing the move and sending reports to customers.
Impact #2	The company has consistently kept labor costs down due to the efficiency of the MercuryGate TMS.
Impact #3	InTek has enjoyed 30% growth year-over-year, attributed to the advantages provided by the TMS.

Impact #1

InTek Freight & Logistics has significantly reduced labor time to just five minutes per move, from gathering information to securing the move and sending reports to customers.

Impact #2

The company has consistently kept labor costs down due to the efficiency of the MercuryGate TMS.

Impact #3

InTek has enjoyed 30% growth year-over-year, attributed to the advantages provided by the TMS.

Benefit #1	30% year-over-year growth in business.

Benefit #1

30% year-over-year growth in business.

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Overview

InTek Freight & Logistics Achieves Competitive Advantage with MercuryGate TMS

Operational Impact

Quantitative Benefit