Integrify Case Studies Integrify Streamlines Capital Expenditure Approvals for PCI Pharma Services
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Integrify Streamlines Capital Expenditure Approvals for PCI Pharma Services

Integrify
Robots - Wheeled Robots
Finance & Insurance
Pharmaceuticals
Maintenance
Product Research & Development
Leasing Finance Automation
System Integration
PCI Pharma Services, a global leader in drug development services, was facing challenges with its capital expenditure approval process. The company, which has been growing rapidly and acquiring several companies, maintains significant year-over-year investment to provide best-in-class technologies for its clients. However, the acquisitions began to exacerbate the challenges of capital expenditure approvals. The paper-based system for CapEx requests was inefficient and lacked centralization. Once a request was approved, the documentation sat with the site that requested it, making it difficult for the Finance Department to access information about a capital expenditure. The company needed a workflow system that allowed mobile approvals with a centralized and secure data storage for all the requests to ensure 100% audit compliance.
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PCI Pharma Services is a global leader in drug development services. The company supports its customers in each stage of the development and commercialization of drug products. PCI offers services from early stage drug development, analytical laboratory services, early phase clinical studies through large scale commercial launch, and ongoing commercial supply. The company has been growing rapidly and has acquired several companies in the last few years. Despite the growth, PCI maintains significant year over year investment to provide best-in-class technologies for its clients.
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After internal discussions, it was decided that an outside provider would be best positioned to support a software system for capital expenditure approvals. Ken Richardson, a key decision-maker at PCI, found several vendors but was impressed with the capabilities of Integrify and the responsiveness he received throughout the process. He was convinced that Integrify’s cloud solution was the right answer for easy implementation, ubiquitous access, and no-headache maintenance. Initially, only the Controllers at each site were given access to make requests for a more controlled launch of the approval system. However, plans were made to expand the community of requesters. The CapEx workflow was designed with key data points to capture for each request. Once the request is submitted, Richardson and any other approving stakeholders now have access to everything about the request 24x7, enabling them to make an approval decision.
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After 60 days of using Integrify, Richardson reported that his internal customers were delighted with the system. The biggest concern with any system rollout is always if people will adopt the software and actually use it. However, the adoption of the Integrify system was successful. The system provided a more efficient and centralized process for capital expenditure approvals, making it easier for the Finance Department to access information about a capital expenditure. The system also allowed for mobile approvals, ensuring that approving stakeholders could access everything about the request 24x7, wherever they may be.
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