Resco Case Studies Integrating mobility for smoother production of renewable energy

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	Integrating mobility for smoother production of renewable energy Resco

Integrating mobility for smoother production of renewable energy

Resco

Technology Category	Functional Applications - Enterprise Resource Planning Systems (ERP) Functional Applications - Remote Monitoring & Control Systems
Applicable Industries	Renewable Energy
Applicable Functions	Maintenance
Use Cases	Predictive Maintenance Remote Asset Management
Services	System Integration
Challenge	MHI Vestas Offshore Wind, a company focused on the design, manufacture, installation, and service of wind turbines for the offshore wind industry, faced a pressing need for efficient servicing of its growing number of turbines. With offshore wind turbine farms in Denmark, Sweden, Netherlands, Belgium, and the United Kingdom, the company expanded rapidly from 250 to over 2200 employees, many of whom are technicians handling the maintenance of turbines. The company was already running on Microsoft Dynamics 365 and sought a suitable mobile solution to add more flexibility and enable technicians to access and work with the company’s data on phones and tablets, even offline, while on the turbines out at sea. Read More
About Customer	MHI Vestas Offshore Wind A/S is a public limited company founded in April 2014. Its parent companies are two of the global leaders in wind power and offshore ventures – Vestas Wind Systems A/S and Mitsubishi Heavy Industries Ltd. The company's mission is to develop offshore wind as an economically viable and sustainable energy resource for the future. Its sole focus is to design, manufacture, install, and service wind turbines for the offshore wind industry. The company aims to drive down the cost of energy from offshore wind parks by driving capital and operating savings, and increasing the output of wind turbines by bringing state-of-the-art technology to the market. The company has over 2200 employees and its headquarters are located in Dusager 4 8200 Aarhus N Denmark. Read More
Solution	MHI Vestas chose Resco Mobile CRM as their mobile solution. The mobile app enables technicians to access and work with the company’s data on phones and tablets – even offline, while on the turbines out at sea. It helps to guide them throughout the maintenance process, provide feedback to the back office, and simplifies access to all required documents and other essential information stored in Dynamics 365. The company also highlighted the customization ease and flexibility of Resco Mobile CRM, which was enabled thanks to the flexibility of Resco’s Woodford configuration tool. The straightforward customization process also enabled the company to save resources. Read More Log in to view content
Contents

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)

Functional Applications - Remote Monitoring & Control Systems

Applicable Industries

Renewable Energy

Applicable Functions

Maintenance

Use Cases

Predictive Maintenance

Remote Asset Management

Services

System Integration

Challenge

MHI Vestas Offshore Wind, a company focused on the design, manufacture, installation, and service of wind turbines for the offshore wind industry, faced a pressing need for efficient servicing of its growing number of turbines. With offshore wind turbine farms in Denmark, Sweden, Netherlands, Belgium, and the United Kingdom, the company expanded rapidly from 250 to over 2200 employees, many of whom are technicians handling the maintenance of turbines. The company was already running on Microsoft Dynamics 365 and sought a suitable mobile solution to add more flexibility and enable technicians to access and work with the company’s data on phones and tablets, even offline, while on the turbines out at sea.

About Customer

MHI Vestas Offshore Wind A/S is a public limited company founded in April 2014. Its parent companies are two of the global leaders in wind power and offshore ventures – Vestas Wind Systems A/S and Mitsubishi Heavy Industries Ltd. The company's mission is to develop offshore wind as an economically viable and sustainable energy resource for the future. Its sole focus is to design, manufacture, install, and service wind turbines for the offshore wind industry. The company aims to drive down the cost of energy from offshore wind parks by driving capital and operating savings, and increasing the output of wind turbines by bringing state-of-the-art technology to the market. The company has over 2200 employees and its headquarters are located in Dusager 4 8200 Aarhus N Denmark.

Solution

MHI Vestas chose Resco Mobile CRM as their mobile solution. The mobile app enables technicians to access and work with the company’s data on phones and tablets – even offline, while on the turbines out at sea. It helps to guide them throughout the maintenance process, provide feedback to the back office, and simplifies access to all required documents and other essential information stored in Dynamics 365. The company also highlighted the customization ease and flexibility of Resco Mobile CRM, which was enabled thanks to the flexibility of Resco’s Woodford configuration tool. The straightforward customization process also enabled the company to save resources.

Impact #1	The mobile app enables technicians to access and work with the company’s data on phones and tablets – even offline, while on the turbines out at sea.
Impact #2	It helps to guide them throughout the maintenance process, provide feedback to the back office, and simplifies access to all required documents and other essential information stored in Dynamics 365.
Impact #3	The company also highlighted the customization ease and flexibility of Resco Mobile CRM, which was enabled thanks to the flexibility of Resco’s Woodford configuration tool.

Impact #1

The mobile app enables technicians to access and work with the company’s data on phones and tablets – even offline, while on the turbines out at sea.

Impact #2

It helps to guide them throughout the maintenance process, provide feedback to the back office, and simplifies access to all required documents and other essential information stored in Dynamics 365.

Impact #3

The company also highlighted the customization ease and flexibility of Resco Mobile CRM, which was enabled thanks to the flexibility of Resco’s Woodford configuration tool.

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Overview

Integrating mobility for smoother production of renewable energy

Operational Impact