Software AG Case Studies Integrated SOA Solution Makes Insurance Group a Star with SLA Measurement

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	Integrated SOA Solution Makes Insurance Group a Star with SLA Measurement Software AG

Integrated SOA Solution Makes Insurance Group a Star with SLA Measurement

Software AG

Technology Category	Application Infrastructure & Middleware - API Integration & Management Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Business Operation Logistics & Transportation
Use Cases	Process Control & Optimization Real-Time Location System (RTLS) Regulatory Compliance Monitoring
Services	Software Design & Engineering Services System Integration
Challenge	Landsbond der Christelijke Mutualiteiten (LCM) needed to quickly process an ever-growing volume of information they receive from the many stakeholders involved in health care provision. Managing and monitoring these transactions from start to finish was becoming increasingly complex and started to pose issues for LCM’s development capacities. LCM was looking for a high-performance integrated solution for exchanging B2B information on a flexible SOA foundation. A significant increase in data exchange volumes and rates, as well as the diversification of types and file formats posed several challenges for LCM, because this brought them increased workload and complexity, greater risk of being unable to meet deadlines and more time-critical data to manage. Read More
About Customer	Landsbond der Christelijke mutualiteiten (LCm) heads a group of 20 regional health insurance funds and is the largest social health insurance organization in Belgium with over 4.5 million members. LCm has 5,900 employees and offers clients a wide range of products and services, including compulsory and voluntary insurances, health expense reimbursement, payment of allowances and law enforcement monitoring. LCM's primary goals were to increase their internal efficiency and be able to better manage changing requirements from their partners. At LCM, modernizing their IT infrastructure over the past several years has meant moving towards open platforms and systems without cleaning the slate entirely. For example, they have been able to modernize how they use COBOL, and it still remains an integral part of their systems today. Read More
Solution	LCM selected Software AG’s integrated webMethods and CentraSite solution so they could exchange information fast and efficiently across their entire process landscape. Now they are able to automate, inspect, validate and index messages from their many applications and efficiently exchange information with their external partners. LCM can implement new services more quickly and is able to focus more of their resources on their core business. The webMethods and CentraSite integrated solution also brings two significant advantages that further increase the efficiency and reliability of LCM’s process chain: first, the rapid detection of any messaging-related problems, including identifying the error type and directly forwarding the message for resolution; second, a clearer segregation of roles and functions, which allows the access permissions of the stakeholders to be managed. Read More Log in to view content
Contents

Technology Category

Application Infrastructure & Middleware - API Integration & Management

Application Infrastructure & Middleware - Data Exchange & Integration

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Business Operation

Logistics & Transportation

Use Cases

Process Control & Optimization

Real-Time Location System (RTLS)

Regulatory Compliance Monitoring

Services

Software Design & Engineering Services

System Integration

Challenge

Landsbond der Christelijke Mutualiteiten (LCM) needed to quickly process an ever-growing volume of information they receive from the many stakeholders involved in health care provision. Managing and monitoring these transactions from start to finish was becoming increasingly complex and started to pose issues for LCM’s development capacities. LCM was looking for a high-performance integrated solution for exchanging B2B information on a flexible SOA foundation. A significant increase in data exchange volumes and rates, as well as the diversification of types and file formats posed several challenges for LCM, because this brought them increased workload and complexity, greater risk of being unable to meet deadlines and more time-critical data to manage.

About Customer

Landsbond der Christelijke mutualiteiten (LCm) heads a group of 20 regional health insurance funds and is the largest social health insurance organization in Belgium with over 4.5 million members. LCm has 5,900 employees and offers clients a wide range of products and services, including compulsory and voluntary insurances, health expense reimbursement, payment of allowances and law enforcement monitoring. LCM's primary goals were to increase their internal efficiency and be able to better manage changing requirements from their partners. At LCM, modernizing their IT infrastructure over the past several years has meant moving towards open platforms and systems without cleaning the slate entirely. For example, they have been able to modernize how they use COBOL, and it still remains an integral part of their systems today.

Solution

LCM selected Software AG’s integrated webMethods and CentraSite solution so they could exchange information fast and efficiently across their entire process landscape. Now they are able to automate, inspect, validate and index messages from their many applications and efficiently exchange information with their external partners. LCM can implement new services more quickly and is able to focus more of their resources on their core business. The webMethods and CentraSite integrated solution also brings two significant advantages that further increase the efficiency and reliability of LCM’s process chain: first, the rapid detection of any messaging-related problems, including identifying the error type and directly forwarding the message for resolution; second, a clearer segregation of roles and functions, which allows the access permissions of the stakeholders to be managed.

Impact #1	Increased flexibility with automatic processing of all message formats
Impact #2	Improved quality with automated message integrity and relevance validations
Impact #3	Optimized processing chain increased overall efficiency and reliability

Impact #1

Increased flexibility with automatic processing of all message formats

Impact #2

Improved quality with automated message integrity and relevance validations

Impact #3

Optimized processing chain increased overall efficiency and reliability

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Overview

Integrated SOA Solution Makes Insurance Group a Star with SLA Measurement

Operational Impact