NETSCOUT Case Studies Insurance Organization Futureproofs Next-Generation Data Centers with NETSCOUT

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	Insurance Organization Futureproofs Next-Generation Data Centers with NETSCOUT NETSCOUT

Insurance Organization Futureproofs Next-Generation Data Centers with NETSCOUT

NETSCOUT

Technology Category	Networks & Connectivity - Ethernet Networks & Connectivity - Software-Defined Networking
Applicable Functions	Business Operation
Use Cases	Infrastructure Inspection Predictive Maintenance
Services	System Integration Testing & Certification
Challenge	As the organization continued to grow across different regions of the United States, IT recognized that its data centers needed to be prepared to handle the increased business demands the new business would bring. To stay competitive in today’s robust insurance environment, the company understood it was imperative to deliver innovative, state-of-the-art service to its customers. To meet this vital need, IT faced the challenge of smoothly and seamlessly transitioning to its next-generation high-speed data centers which introduced a 40GbE backbone and SDN technology as their foundation. In order to support the company’s existing portfolio of insurance services and deliver new business critical applications to employees and independent agents, IT also needed the ability to proactively predict and prevent user-impacting performance issues. This meant pre-deployment testing of new services was imperative, so IT could ensure service assurance once in production. Read More
About Customer	This major midwestern U.S. insurance organization is one of the country’s largest insurers of vehicles, homes and small businesses and is the provider of a wide range of other insurance and financial services products. The company has tens of thousands of employees and over a thousand dedicated agents servicing tens of millions of customers across the country. As the organization continued to grow across different regions of the United States, IT recognized that its data centers needed to be prepared to handle the increased business demands the new business would bring. To stay competitive in today’s robust insurance environment, the company understood it was imperative to deliver innovative, state-of-the-art service to its customers. Read More
Solution	This insurance organization was a long-time NETSCOUT customer, depending on the nGeniusONE solution for service assurance of their applications for quoting and billing new policies, managing customer claims and settlements, as well as everyday business services like email and customer resource management applications. Facing the challenge of successfully deploying these new high profile initiatives, the IT staff turned to NETSCOUT, to help future proof their next-generation data centers, and ensure their application development testing would reduce time-to-market and optimize new business critical services. NETSCOUT deployed new 40GbE InfiniStream appliances for real-time monitoring in the company’s new data centers’ environment. The nGeniusONE Service Assurance platform with Adaptive Service Intelligence™ (ASI) technology was used to address data center modernization and production services challenges. Read More Log in to view content
Contents

Technology Category

Networks & Connectivity - Ethernet

Networks & Connectivity - Software-Defined Networking

Applicable Functions

Business Operation

Use Cases

Infrastructure Inspection

Predictive Maintenance

Services

System Integration

Testing & Certification

Challenge

As the organization continued to grow across different regions of the United States, IT recognized that its data centers needed to be prepared to handle the increased business demands the new business would bring. To stay competitive in today’s robust insurance environment, the company understood it was imperative to deliver innovative, state-of-the-art service to its customers. To meet this vital need, IT faced the challenge of smoothly and seamlessly transitioning to its next-generation high-speed data centers which introduced a 40GbE backbone and SDN technology as their foundation. In order to support the company’s existing portfolio of insurance services and deliver new business critical applications to employees and independent agents, IT also needed the ability to proactively predict and prevent user-impacting performance issues. This meant pre-deployment testing of new services was imperative, so IT could ensure service assurance once in production.

About Customer

This major midwestern U.S. insurance organization is one of the country’s largest insurers of vehicles, homes and small businesses and is the provider of a wide range of other insurance and financial services products. The company has tens of thousands of employees and over a thousand dedicated agents servicing tens of millions of customers across the country. As the organization continued to grow across different regions of the United States, IT recognized that its data centers needed to be prepared to handle the increased business demands the new business would bring. To stay competitive in today’s robust insurance environment, the company understood it was imperative to deliver innovative, state-of-the-art service to its customers.

Solution

This insurance organization was a long-time NETSCOUT customer, depending on the nGeniusONE solution for service assurance of their applications for quoting and billing new policies, managing customer claims and settlements, as well as everyday business services like email and customer resource management applications. Facing the challenge of successfully deploying these new high profile initiatives, the IT staff turned to NETSCOUT, to help future proof their next-generation data centers, and ensure their application development testing would reduce time-to-market and optimize new business critical services. NETSCOUT deployed new 40GbE InfiniStream appliances for real-time monitoring in the company’s new data centers’ environment. The nGeniusONE Service Assurance platform with Adaptive Service Intelligence™ (ASI) technology was used to address data center modernization and production services challenges.

Impact #1	Better implementation of a new, next-generation high-speed production environment
Impact #2	High level of service assurance
Impact #3	Testing of new services/applications to ensure rapid time-to-market and future-proofing of production environments

Impact #1

Better implementation of a new, next-generation high-speed production environment

Impact #2

High level of service assurance

Impact #3

Testing of new services/applications to ensure rapid time-to-market and future-proofing of production environments

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Overview

Insurance Organization Futureproofs Next-Generation Data Centers with NETSCOUT

Operational Impact