Qlik Case Studies Instant, flexible reporting means dramatic cost savings for Newham

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	Instant, flexible reporting means dramatic cost savings for Newham Qlik

Instant, flexible reporting means dramatic cost savings for Newham

Qlik

Technology Category	Analytics & Modeling - Big Data Analytics Analytics & Modeling - Real Time Analytics
Applicable Industries	Healthcare & Hospitals
Applicable Functions	Business Operation
Use Cases	Predictive Quality Analytics Real-Time Location System (RTLS)
Services	Data Science Services
Challenge	Newham University Hospital NHS Trust (NUHT) was facing challenges in managing information in a responsive manner. The process of collecting and analyzing data for monthly board papers, setting out KPIs and performance, was lengthy and inefficient. The Trust needed a system that could facilitate instant decision-making in an environment where even the smallest changes can have a huge impact on patients’ lives. For instance, if there was a sudden rise in demand for a certain medical procedure affecting operating room availability, the decision-makers couldn’t wait until an end of month report to analyze what could be done about it. Read More
About Customer	Newham University Hospital NHS Trust is an Acute NHS Trust based in Newham. It serves Newham’s 240,000 population but also provides services to the residents of Redbridge, Waltham Forest, Barking and Havering, City and Hackney and Tower Hamlets. The 379-bed Trust serves one of Britain’s most diverse, fastest growing and youngest populations, and has a huge responsibility to run efficiently and innovatively. The Trust has a total of 2,400 employees. Read More
Solution	In 2009, the Trust implemented QlikView, a Business Intelligence software, which has now become an integral part of almost everything NUHT does. Using the in-browser dashboard of QlikView, the Trust has completely changed the way information flows around the organization. The instant access the QlikView dashboard offers, allows immediate decision-making. So instead of the board members and clinicians dealing with issues on a monthly basis as the papers were published, they can constantly monitor performance and make changes in real time. The system is so intuitive to use that there is very little training needed, which means that anyone with access to the dashboard can see the data interpreted as visual charts and graphs. Read More Log in to view content
Contents

Technology Category

Analytics & Modeling - Big Data Analytics

Analytics & Modeling - Real Time Analytics

Applicable Industries

Healthcare & Hospitals

Applicable Functions

Business Operation

Use Cases

Predictive Quality Analytics

Real-Time Location System (RTLS)

Services

Data Science Services

Challenge

Newham University Hospital NHS Trust (NUHT) was facing challenges in managing information in a responsive manner. The process of collecting and analyzing data for monthly board papers, setting out KPIs and performance, was lengthy and inefficient. The Trust needed a system that could facilitate instant decision-making in an environment where even the smallest changes can have a huge impact on patients’ lives. For instance, if there was a sudden rise in demand for a certain medical procedure affecting operating room availability, the decision-makers couldn’t wait until an end of month report to analyze what could be done about it.

About Customer

Newham University Hospital NHS Trust is an Acute NHS Trust based in Newham. It serves Newham’s 240,000 population but also provides services to the residents of Redbridge, Waltham Forest, Barking and Havering, City and Hackney and Tower Hamlets. The 379-bed Trust serves one of Britain’s most diverse, fastest growing and youngest populations, and has a huge responsibility to run efficiently and innovatively. The Trust has a total of 2,400 employees.

Solution

In 2009, the Trust implemented QlikView, a Business Intelligence software, which has now become an integral part of almost everything NUHT does. Using the in-browser dashboard of QlikView, the Trust has completely changed the way information flows around the organization. The instant access the QlikView dashboard offers, allows immediate decision-making. So instead of the board members and clinicians dealing with issues on a monthly basis as the papers were published, they can constantly monitor performance and make changes in real time. The system is so intuitive to use that there is very little training needed, which means that anyone with access to the dashboard can see the data interpreted as visual charts and graphs.

Impact #1	The QlikView dashboard is constantly available to over 100 QlikView users in the Trust of 2,400 employees.
Impact #2	The system is so intuitive to use that there is very little training needed.
Impact #3	The Trust can build truly bespoke applications to meet any conceivable need.

Impact #1

The QlikView dashboard is constantly available to over 100 QlikView users in the Trust of 2,400 employees.

Impact #2

The system is so intuitive to use that there is very little training needed.

Impact #3

The Trust can build truly bespoke applications to meet any conceivable need.

Benefit #1	Major cost savings, estimated at £128,000 a year.
Benefit #2	KPI performance is up dramatically.
Benefit #3	100 staff can access all the power of the dashboard.

Benefit #1

Major cost savings, estimated at £128,000 a year.

Benefit #2

KPI performance is up dramatically.

Benefit #3

100 staff can access all the power of the dashboard.

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Overview

Instant, flexible reporting means dramatic cost savings for Newham

Operational Impact

Quantitative Benefit